Lavaughna Bey
Los Angeles,CA
Summary
Proactive professional with over 20 years of experience and proven knowledge of customer-driven management, entrepreneurial leadership, and long-range planning. Looking to obtain a position and grow with a solid company where my Customer Service, Marketing/Sales and entrepreneurial skills can be contributed and more experience can be gained.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Owner/Licensed Massage Therapist
WEvolve Lifestyle Practice
08.2018 - 01.2024
- Developed print advertising, social media campaigns, and networking events to deliver messages to target audience.
- Managed the daily operations related to customer service, inventory management, and marketing.
- Massaged and kneaded muscles and soft tissues of body to provide treatment for medical conditions, injuries or wellness maintenance
- Handled administrative duties such as scheduling appointments, Invoicing/Billing, responding to phone calls, and taking payments.
Cocktail Server
Vanity Grand Cabaret
01.2015 - 01.2019
- Determined customer preferences to suggest appropriate cocktails and increase sales.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Enhanced customer experience by efficiently taking and delivering drink & food orders, providing excellent service.
- Increased sales significantly by upselling higher-end products to customers.
Account Representative
The Sentarus Group
01.2015 - 01.2018
- Bank Reconciliations, General ledger postings, and cash receipts posting.
- Accounts Receivables and Collection of accounts
- Customer Service, Data Entry, and Billing/invoicing
- Client Liaison Lead- Served as primary point of contact for assigned clients to resolve issues or complaints & provide updates on new products or services.
Audit & Tax Compliance Representative
MuniServices LLC
04.2005 - 01.2015
- Manage accounts, receivables & collection, and tax compliance efforts for local business taxes.
- Assisted taxpayers with understanding local tax laws within that jurisdiction as well as assisting them in completing the business tax returns and/or applications.
- Auditing of local business tax accounts for local cities.
- Conducted general accounting functions including client billing/collections/ skip tracing and research of information.
Education
Bachelor Of Science (B.S.) In Finance -
St. John's University
Queens, NY06.2004
Skills
- Accounts Receivables/Collections
- Cash Handling
- Customer Service
- Data Entry
- Bookkeeping
- Typing
- Auditing
Certification
- NJ State License for Massage and Bodywork Therapy
- CPR Certified
Timeline
Owner/Licensed Massage Therapist
WEvolve Lifestyle Practice
08.2018 - 01.2024
Cocktail Server
Vanity Grand Cabaret
01.2015 - 01.2019
Account Representative
The Sentarus Group
01.2015 - 01.2018
Audit & Tax Compliance Representative
MuniServices LLC
04.2005 - 01.2015
Bachelor Of Science (B.S.) In Finance -
St. John's University