Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karen Ruvalcaba

Commerce City,CO

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

9
9
years of professional experience

Work History

Housekeeping Supervisor

4 Points By Sheraton
Centennial, Colorado
01.2023 - Current
  • Supervised housekeeping staff to ensure cleanliness and order in guest rooms.
  • Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
  • Established effective communication between team members in order to foster a positive work environment.

Front Desk Receptionist

Best Western Hotel
Denver, Colorado
06.2021 - 01.2023
  • Greeted guests and ensured a warm welcome upon arrival.
  • Managed phone inquiries and directed calls to appropriate departments.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Handled payment processing and provided customers with receipts and proper bills and change.

Scale House Operator

Brannan Sand and Gravel
Denver, Colorado
05.2016 - 05.2021
  • Verified load contents against shipping documents for compliance.
  • Communicated effectively with drivers to facilitate smooth operations.
  • Responded to customer inquiries regarding products, services, pricing information.
  • Adhered strictly to company policies at all times while working in the scale house area.
  • Provided customer service support to ensure customer satisfaction.
  • Checked all outgoing loads for accuracy against customer orders.

Education

High School Diploma -

Gateway High School
Aurora, CO
12-2013

Skills

  • Effective communication
  • Problem solving
  • Attention to detail
  • Customer service-focused

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Housekeeping Supervisor

4 Points By Sheraton
01.2023 - Current

Front Desk Receptionist

Best Western Hotel
06.2021 - 01.2023

Scale House Operator

Brannan Sand and Gravel
05.2016 - 05.2021

High School Diploma -

Gateway High School