Karen Salangsang
Mesquite,TX
Summary
Results-oriented sales professional with a degree in Information Systems from the University of North Texas. Demonstrated success in consistently surpassing sales targets and driving business growth. Highly adaptable and quick to learn new concepts, with a solid ability to leverage analytical skills and technical expertise to meet client needs. Committed to delivering exceptional customer service, fostering long-term relationships, and achieving both personal and team success in dynamic, fast-paced environments.
Overview
7
7
years of professional experience
Work History
Sales & Marketing Renewal Specialist
Reprise Financial Financial
01.2022 - Current
- Proactively contacts existing loan customers to offer additional funding, consistently achieving top sales performance as the highest-selling agent in the company, with an average of over $1 million in sales per month
- Manages inbound and outbound customer calls, assists with loan applications, and provides additional support via email as needed
- Expertly identified customer needs and recommended tailored loan solutions, resulting in increased conversions and revenue
Market Research Analyst
Virtual Defense Technologies
05.2020 - 05.2023
- Redesigned data source trust hierarchy to improve fidelity of data analysis by 18%
- Created and delivered weekly PowerPoint presentations with real time data visualizations
- Educated sales and marketing teams on market data and presented data directly to stakeholders
- Raised marketing and sales productivity 23% through better analysis of online advertising programs
Central Monitoring Station Controller
Trinity Industries Inc.
01.2018 - 05.2020
- Reduced unauthorized entries, theft, and vandalism of customer facilities by 9% by actively monitoring and responding to suspicious activity
- Collaborated in a team-based environment preparing/discussing reports involving incidents or malicious activity and updating staff accordingly
- Assisted clients/staff to solve minor service issues by troubleshooting any mechanical system errors
Education
Bachelor of Science - Information Systems
The University of North Texas
Skills
- Microsoft Office
- Kronos
- Maxxess
- GeoVision
- Adobe Creative Cloud
- Photoshop
- Service Fusion
- Defi
Timeline
Sales & Marketing Renewal Specialist
Reprise Financial Financial
01.2022 - Current
Market Research Analyst
Virtual Defense Technologies
05.2020 - 05.2023
Central Monitoring Station Controller
Trinity Industries Inc.
01.2018 - 05.2020
Bachelor of Science - Information Systems
The University of North Texas
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