Karen Mills
Houston
Summary
Dynamic professional with strong organizational skills and client-oriented focus to enhance operational efficiency and foster lasting client relationships. Committed to delivering impactful results through effective communication and collaboration.
Overview
32
32
years of professional experience
Work History
Real Estate Agent
Realm
05.2011 - Current
- Negotiated, facilitated, and managed real estate transactions both in Spanish and English.
- Maintained connections with clients to encourage repeat business and referrals.
- Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
IT Auditor
CITGO Petroleum Corporation
01.2004 - 02.2007
- Conducted thorough assessments of third-party vendors'' IT systems, safeguarding company data shared through business partnerships.
- Identified opportunities for process improvements within the IT department by analyzing current operational structures and recommending strategic changes when necessary.
- Facilitated training sessions for staff members in Spanish and English on cybersecurity best practices, promoting a proactive security culture throughout the company.
Product Manager
Aspen Tech
01.1998 - 02.2006
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Developed Marketing materials in Spanish and English to promote upcoming features and products to internal teams, client and conferences.
- Collaborated with Latin America sales teams to develop effective training materials that drove increased product knowledge resulting in higher sales.
- Coordinated design meetings and decisions with internal departments and teams both in Spanish and English.
Technical Account Mananger
SETPOINT™
08.1993 - 01.1998
- Managed multiple accounts simultaneously, maintaining high levels of organization and prioritization.
- Provided technical support of the Process Control and Automation products to Latin America clients.
- Conducted regular account reviews to provide support to Setpoint's Sales team.
- Conducted presentations to large groups at trade shows, reseller events and onsite product trainings both in Spanish and English.
Education
Bachelor of Science - Systems Engineering
Universidad Metropolitana
Caracas, Venezuela07-1993
Skills
- Strong organizational skills
- Excellent teamwork
- Highly professional
- Client-oriented
- Fluent in Spanish and English
- Excellent communicator
Aspentech 100% Club
Top Technical Account Manager Sales Support. Exceeded Company expectations in Sales for the year 1999.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Real Estate Agent
Realm
05.2011 - Current
IT Auditor
CITGO Petroleum Corporation
01.2004 - 02.2007
Product Manager
Aspen Tech
01.1998 - 02.2006
Technical Account Mananger
SETPOINT™
08.1993 - 01.1998
Bachelor of Science - Systems Engineering
Universidad Metropolitana
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