Karen Saunders

• Import/Export transportation from the vessels to rail or road, as per customer needs.
• Organized delivery schedules and provided customers with timely updates.
• Kept transportation operations in compliance with company, legal and safety requirements.
• Dealt with the Port of Houston and rail to ensure loads were fully released and ready for transport, to avoid delay for trucker and customer.
• Coordinate with the equipment department to ensure availability for export bookings as needed.

• Daily call to and from customers, confirming export bookings and commodity.

Ensure bookings were fulfilled, and the customer was provided documentation in a timely manner.

Coordinated with other departments to ensure that equipment is available and no delays to customers.

• Supported sales team members to drive growth and development.
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• Prevented key account losses by researching discrepancies and correcting problems.