Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karen Schneider

Vancouver,WA

Summary

Hardworking and passionate individual with 7+ years of customer service experience. Seeking a part-time sales associate position at Daiso to provide excellent customer service and contribute to a positive team environment. Fluent in English and Japanese.

Overview

7
7
years of professional experience

Work History

Hotel Receptionist

Hotel Trend Abeno Tennoji
04.2023 - 04.2024
  • Managed front desk operations, including guest check-in and check-out.
  • Processed payment transactions accurately, maintaining proper financial records for the reception area.
  • Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.
  • Continuously updated knowledge on local attractions, restaurants, and transportation to provide guests guidance.

Crew Trainer

McDonald's Japan
02.2020 - 04.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Trained new crew members in customer service, food safety, and performance requirements.
  • Documented training and progress on database to enable tracking history and maintain accurate records.
  • Maintained current knowledge of all team position requirements.

Flight Attendant

Qatar Airways
09.2017 - 01.2020
  • Ensured safety and comfort of customers onboard aircraft.
  • Collaborated with flight crew to maximize smooth and safe flights.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.

Education

Bachelor of Arts - English Language

Kansai Gaidai University
Osaka, Japan
03-2018

Skills

  • Teamwork
  • Multitasking
  • Excellent communication
  • Adaptability and flexibility

Languages

Japanese
Native or Bilingual
English
Full Professional
Korean
Full Professional

Timeline

Hotel Receptionist

Hotel Trend Abeno Tennoji
04.2023 - 04.2024

Crew Trainer

McDonald's Japan
02.2020 - 04.2024

Flight Attendant

Qatar Airways
09.2017 - 01.2020

Bachelor of Arts - English Language

Kansai Gaidai University

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Karen Schneider