Summary
Overview
Work History
Education
Skills
Timeline
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Karen Sermeno

Ontario,CA

Summary

Certified Medical Assistant with 12 Years in Oncology/Hematology/ internal medicine Practice. Known for delivering high-quality healthcare and excellent customer services.

Overview

18
18
years of professional experience

Work History

Recruiter

EsmarManagementgroup
01.2019 - Current
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Advertised job opportunities on social media platforms and job boards.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.

Medical Assistant

Intercommunity Oncology
02.2006 - 01.2019
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared patient charts by gathering and organizing medical records ahead of appointments.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Audited samples and refrigerated medications to verify freshness and remove any expired packages.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Managed two office.
  • Oriented and trained new staff on proper procedures and policies.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Taught patients about medications, procedures, and care plan instructions.
  • Submitting Authorizations for Medications.
  • Prepared Patients for Chemo Therapy.


Education

High School Diploma -

Chaffey Adult School
Ontario, CA
02.2016

Medical Assistant

Maric College - Los Angeles
Los Angeles, CA
02.2006

Skills

Work well with others

Able to work under Pressure

Bilingual

Responsible

Attention to Detail

Leadership

Management Skills

Multitasker

Timeline

Recruiter

EsmarManagementgroup
01.2019 - Current

Medical Assistant

Intercommunity Oncology
02.2006 - 01.2019

High School Diploma -

Chaffey Adult School

Medical Assistant

Maric College - Los Angeles

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Karen Sermeno