Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
References
Timeline
Generic

Karen Sernas

Sacramento,CA

Summary

Work Associate with a proven track record of high productivity and rapid task execution. Specializes in time management and problem-solving, consistently delivering projects on time. Strong communication and adaptability foster collaboration in team settings. Holds certification as a Medical Assistant and CPR certification, reflecting dedication to skill enhancement.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Work Associate

Home Goods Warehouse
Sacramento, CA
09.2024 - Current
  • Provided warm greetings to customers upon entry, assisting with product selection effectively.
  • Ensured high standards of customer service were upheld during every interaction.
  • Answered incoming calls promptly, supplying accurate product and service information.
  • Streamlined merchandise location process to fulfill customer requests efficiently.
  • Executed return and exchange processes in compliance with store policies.
  • Stocked shelves per company guidelines, enhancing inventory organization.
  • Maintained cleanliness in work areas through regular sweeping and trash disposal.
  • Partnered with management to pinpoint and address improvement opportunities.

Team Member

Jack in the Box
Sacramento, CA
08.2023 - 05.2024
  • Collaborated with team members to maximize productivity and efficiency.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Built and maintained working relationships with peers and upper management.

Team Member

Jack in the Box
Salinas, CA
09.2022 - 05.2023
  • Facilitated high customer satisfaction through dedicated service support.
  • Worked collaboratively with team members to enhance overall productivity and efficiency.
  • Guided customers in selecting products and managing the ordering process.
  • Welcomed customers with a positive attitude as they entered the store.
  • Structured inventory shelves for optimal accessibility and stock maintenance.
  • Ensured cleanliness and organization of work area during each shift.
  • Processed customer payments swiftly at cash registers.

Education

Bachelor of Science - Health Sciences

Sacramento State
Sacramento, CA
11-2027

High School Diploma -

Alisal High School
Salinas
05-2023

Skills

  • Client support and health education
  • Analytical skills
  • Patient record management
  • Collaborative teamwork
  • Time management
  • Technical proficiency
  • Childcare expertise

Certification

  • Medical Assistant Certified
  • CPR certified
  • Health Insurance Portability and Accountability Act (HIPAA)
  • Bloodborne Pathogens certified

Languages

English
Professional
Spanish
Professional

Affiliations

  • I enjoy the nature for example go on walk and visit pretty place to hike.
  • I love spending time with family, it bring me comfort when everyone is together.
  • I enjoy my alone time and by that I mean going to the gym and focus on myself and just enjoy myself.
  • I love helping people as in any aspect

References

References available upon request.

Timeline

Work Associate

Home Goods Warehouse
09.2024 - Current

Team Member

Jack in the Box
08.2023 - 05.2024

Team Member

Jack in the Box
09.2022 - 05.2023

Bachelor of Science - Health Sciences

Sacramento State

High School Diploma -

Alisal High School

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