Karen Sheehan
Billerica,MA
Summary
Experienced Claims Specialist skilled in processing insurance claims and delivering exceptional customer service. Facilitates timely resolutions through effective communication and collaboration with clients and insurance adjusters. Committed to enhancing claims management efficiency and improving client satisfaction.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Claims Specialist I
HUB International
Wilmington, MA
01.2022 - Current
- Reviewed and processed insurance claims to ensure accuracy and completeness, contributing to a streamlined claims process.
- Collaborated with clients to gather essential documentation, facilitating timely claim resolutions.
- Communicated with insurance adjusters to resolve claim-related issues, enhancing overall claims management.
- Maintained comprehensive records of claims status and communications.
Education
Associates Degree - Associates in Office Administration
Middlesex Community College
Lowell05-1994
Skills
- Claims processing
- Claims documentation
- Reporting skills
- Attention to detail
- Customer service
- Effective communication
- Oral communication
- Teamwork skills
Certification
- Certificate of Completion AIC 300-Claims in an Evolving World
- Certificate of Completion AIC 301-Expanding Your Claims Perspective
Timeline
Claims Specialist I
HUB International
01.2022 - Current
Associates Degree - Associates in Office Administration
Middlesex Community College