Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen Singleton

Wash. C.H.,OH

Summary

Healthcare administrator specialized in budget management, process optimization, and quality improvement. Achievements include developing a comprehensive E.H.R. strategy and increasing revenue from $7 million to $22 million monthly. Strong leadership in managing teams and enhancing patient satisfaction through effective feedback programs.

Overview

22
22
years of professional experience

Work History

Administrator

Springfield Orthopaedics
Springfield, OH
07.2025 - 07.2026
  • Executed all human resource functions, including hiring, termination, payroll, benefit management, policy and procedures, and OSHA and HIPAA compliance to maintain regulatory adherence.
  • Managed budget and financial projections for large orthopaedic practice, overseeing vendor accounts, contact management, payables, receivables, and managed care contracts to ensure financial stability.
  • Revenue cycle and Quality Improvement KPIs. Oversaw MIPS and federal incentive programs to ensure organizational alignment
  • Developed clinical and non-clinical schedule templates and monitored production metrics to optimize workflow and resource allocation.

Administrator

Physicians and Surgeons for Women
Springfield, OH
03.2012 - Current
  • Managed $5 million budget, ensuring resource allocation aligned with regulatory compliance
  • Implemented new patient feedback program, increasing patient satisfaction scores by 22%
  • Developed and implemented E.H.R. strategy, integrating 3 systems including paper charts into streamlined approach for charge capture

Manager

Dayton Skin
Dayton, OH
05.2010 - 02.2012
  • Relocated established dermatology/Mohs practice, creating and accrediting new surgery center to enhance patient access
  • Increased revenue by $850K over ten months through process realignment of denials and documentation between providers and staff.
  • Oversaw daily operations ensuring compliance with health and safety standards.
  • Managed staff schedules to optimize workflow and maintain coverage levels.
  • Coordinated training programs for new employees to enhance team performance.

Business Office Manager

Adena Health System
Chillicothe, OH
01.2005 - 01.2010
  • Led team of 50+ healthcare professionals, ensuring efficient workflow, adherence to budgetary responsibilities, and compliance with all payer, state, and federal guidelines.
  • Increase in revenue from $7 million/month to $22 million/month with no increase in FTE while healthcare expanded service line growth by 60% over the 5-year time frame
  • Earned Belt/Six Sigma certification to strengthen process improvement capabilities.

Education

Associate of Arts - Business Management

Broward Community College
Hollywood
01-1991

Some College (No Degree) -

Florida Atlantic University
Boca Raton, FL

Skills

  • EHR implementation
  • Revenue cycle management
  • Healthcare compliance
  • Quality assurance
  • Budget management
  • Cost analysis
  • Process optimization
  • Performance metrics
  • Operations management
  • Human resources
  • Vendor relations
  • Data analysis
  • Problem solving
  • Team leadership
  • Verbal and written communication
  • Documentation management

Timeline

Administrator

Springfield Orthopaedics
07.2025 - 07.2026

Administrator

Physicians and Surgeons for Women
03.2012 - Current

Manager

Dayton Skin
05.2010 - 02.2012

Business Office Manager

Adena Health System
01.2005 - 01.2010

Associate of Arts - Business Management

Broward Community College

Some College (No Degree) -

Florida Atlantic University

Similar Profiles

  • HEATHER C. COMORAHEATHER C. COMORA

    Practice Administrator, Pulmonary, Critical Care, Sleep Medicine, PFT and Durable Medical Equipment at St. Peters Health PartnersPractice Administrator, Pulmonary, Critical Care, Sleep Medicine, PFT and Durable Medical Equipment at St. Peters Health Partners

  • Chikere HarrisonChikere Harrison

    Implementation Training Specialist II (EHR Implementation & Workflow Consultant) at NextGen HealthcareImplementation Training Specialist II (EHR Implementation & Workflow Consultant) at NextGen Healthcare

  • DEEPA CHEMERYDEEPA CHEMERY

    Office Manager, Neurofeedback specialist at Serenity Trauma Healing CenterOffice Manager, Neurofeedback specialist at Serenity Trauma Healing Center

  • Rachel CoatesRachel Coates

    <ul> <li>Analyzed patient safety events following EHR system implementation to identify key issues.</li> <li>Collaborated with national stakeholders and vendors to correct EHR algorithms effectively.</li> <li>Advised regulatory groups on deficiencies, correction strategies, and timely milestone achievements.</li> <li>Developed EHR self-correction training for clinical and administrative staff.</li> <li>Performed root cause analysis to pinpoint areas requiring improvement.</li> <li>Established and monitored corrective measures to track outcomes of interventions.</li> </ul> at Veterans’ Healthcare Administration<ul> <li>Analyzed patient safety events following EHR system implementation to identify key issues.</li> <li>Collaborated with national stakeholders and vendors to correct EHR algorithms effectively.</li> <li>Advised regulatory groups on deficiencies, correction strategies, and timely milestone achievements.</li> <li>Developed EHR self-correction training for clinical and administrative staff.</li> <li>Performed root cause analysis to pinpoint areas requiring improvement.</li> <li>Established and monitored corrective measures to track outcomes of interventions.</li> </ul> at Veterans’ Healthcare Administration

CREATE PROFILE
Karen Singleton