Karen Snyder
Punta Gorda,FL
Summary
Experienced EHR Template Designer, Trainer, and Support Specialist with NextGen Certified Professional (EHR NCP) certification. Proficient in Meaningful Use and Health Quality Measures documentation and data submission. Skilled in Microsoft, Crystal reports, and EHR report writing. Knowledgeable in HIPAA, AHCA, AAAHC regulations and patient safety protocols. Highly organized and detail-oriented administrative professional excels in office management and special projects.
Overview
23
23
years of professional experience
Work History
ASC Administrator
Park Center for Procedures
Fort Myers, FL
01.2018 - Current
- Quarterly ACHA & COVID Data Submission
- Quarterly Board meetings (patient surveys, infections, pathology, etc)
- Annual MIPS data submission, Policy updates and Long-Range Plan
- Maintain AAAHC/Medicare deemed ASC status
- Ensure compliance with any state or federal guidelines are met (i.e., biomedical, pharmaceutical, laboratory, environmental controls, materials management, nursing, radiology, medical records, personnel, etc)
- Attend all State and federal inspections
- Supervise contract services (i.e., linen, janitorial, maintenance, etc.)
- Annual Comprehensive Emergency Management plan 4 Fire drills for PCP with Evaluation of each drill annually
- Monitor ongoing Quality Improvement Program
- Bench marketing & QI Studies
- Initial MD credentialing & 2-year re-credentialing
- All Level 2 procedure invoices, pricing and reimbursement
- Level 2 rep contracts/pricing
- Cost per case sheet for all ASC procedures and update as needed
- Review all billing charges & procedure images
- Maintain Block leasing and implant logs
- Attend Lee Coalition meetings & document for AAAHC
- Attend HMA conferences
- All C-arm repairs, issues including Required annual Radiation inspection
- Ensure that proper maintenance of equipment used in surgery and any ancillary equipment is done regularly (Biomedical inspections)
- Notification to the Board of Medicine of changes to clinical staff, licensure and certifications
- Keep up to date with FDA approval of all procedure devices
- Maintain and update all Material Safety Data Sheets & FDA approvals
EHR Template Designer, Radiology Technician, Inventory manager & IT support
Advanced Pain Management & Spine Specialists
Fort Myers, FL
01.2018 - Current
- Create & revise all pain management EMR templates
- Assisted with pain management procedures using fluoroscopic guidance
- Maintained all confidential personnel files, license & CPR compliance records
- Ensured HIPPA, OSHA & infection control procedures were followed & updated
- Weekly department meetings
- Assist with operation question such as Lilly Pad & Fishbowl
- Assist with questions on inventory products
- Authorize invoices for building Maintenance
- Assist with Life Safety requirements
- Maintain Expired product list
- Ensure prices are updated in Fishbowl when vendor prices change
- Assist with updating and maintaining part PAR & Reorder levels
- Set up new employees in Nextgen & computer system
- Kantech system updates (door locks & employee Fob access)
- Assist with internal IT issues such as computer connection issues, slow computers, internet, etc
- Address all Nextgen issues including creating case tickets and working with Nextgen for resolutions
- Update prices, CPT codes and DX codes as needed
- Update pharmacies and referring providers as needed
- Update Nextgen software, Medication Version & Surescripts Formulary
Surgical Technician & Medical Assistant
Collier Endoscopy & Surgery Center
Naples, FL
03.2017 - 01.2018
- Operate fluoroscopic C-arm & assist physician during surgery center pain management procedures
- Medical assistant at pain management office
- Assist surgery center nurse manager in updating/creating policy & procedures
HIS Support Specialists
Florida Community Health Centers Inc
West Palm Beach, FL
06.2012 - 03.2017
- Captured and submitted Meaningful Use data for over 70 providers
- Designed, created & enhanced EMR templates to meet practices' needs
- Provided technical support related to all EMR questions and concerns
- Created EMR and Crystal reports for data submission (UDS, PQRS, MU, PCMH)
- Created training materials to educate users on EMR usage & requirements
- Maintained EMR Lab orders
- Performed qualitative analysis of records to ensure accuracy, internal consistency and correlation of recorded data.
NextGen EHR Trainer
Excite Health Partners
Houston, TX
03.2012 - 06.2012
- Provided technical training for electronic medical records system
- Alternated training methods if the expected improvements were not reached
- Communicated all learning and performance assessments to upper management
ASC Administrator
Park Center for Procedures
Fort Myers, FL
06.2008 - 02.2012
- Trained employees on electronic medical records software
- Performed background checks on new employees & current employees
- Captured and submitted bench marking documentation
- Prepared and assisted with AAAHC and Florida State audits
- Created, implemented and updated all policy and procedures
- Actively maintained CPT and ICD-9 coding principles, government regulation, protocols and third-party requirements regarding billing
- Performed qualitative analysis of records
- Evaluated patient care needs and maintained patient flow
- Monitored Infection Control and Critical Incidents, Risk Management & Quality Improvement plans.
Radiology Technician, OSHA compliance officer, Clinical manager
Advanced Pain Management & Spine Specialists
Fort Myers, FL
01.2002 - 02.2012
- Trained staff on electronic medical records system & quality control procedures
- Designed & created all pain management EMR templates
- Assisted with pain management procedures using fluoroscopic guidance
- Medical assistant, patient scheduling & check-in/out procedures
- Audited patient records for accuracy
- Educated staff on state & federal statutes, rules & regulations
- Certified that equipment & supplies were properly maintained
- Maintained all confidential personnel files, license & CPR compliance records
- Ensured HIPPA, OSHA & infection control procedures were followed & updated
Education
Basic X-ray Machine Operator: Radiology -
Edison State College
Fort Myers, FL09.2001
High School Diploma -
Cape Coral High School
Cape Coral, FL06.1993
Skills
- Proficient in Word
- Microsoft Office
- Type approximately 45 WPM
- Positive work ethic
- Ability to work independently and function as an integral part of the team
- Excellent communication skills both technical and business focused
- Strong analytical and problem-solving skills
- Ability to prioritize multiple tasks and meet rigid deadlines
- Strong organizational skills
- Excellent customer service rapport
- Staff Management
- Employee Supervision
- Policy writing
- Office Administration
- Technical Support
- Operations Oversight
- Project Management
Timeline
ASC Administrator
Park Center for Procedures
01.2018 - Current
EHR Template Designer, Radiology Technician, Inventory manager & IT support
Advanced Pain Management & Spine Specialists
01.2018 - Current
Surgical Technician & Medical Assistant
Collier Endoscopy & Surgery Center
03.2017 - 01.2018
HIS Support Specialists
Florida Community Health Centers Inc
06.2012 - 03.2017
NextGen EHR Trainer
Excite Health Partners
03.2012 - 06.2012
ASC Administrator
Park Center for Procedures
06.2008 - 02.2012
Radiology Technician, OSHA compliance officer, Clinical manager
Advanced Pain Management & Spine Specialists
01.2002 - 02.2012
Basic X-ray Machine Operator: Radiology -
Edison State College
High School Diploma -
Cape Coral High School
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