KAREN SPRIET
LabCorp Regional Lab (acquired Enzo)
Hamburg,NJ
2027
years of professional experience
Successful Sales and Laboratory Professional with 20 plus years of experience in laboratory diagnostics. Successful at building client relationships, office penetration, maintaining, and growing accounts. A highly effective Account Sales Representative with excellent organizational, time management andfollow-through abilities. Well developed persuasive and communication skills; able to interact with individuals at all levels. Technically astute, learn new test offerings and products, analyze sales data, and successfully introduce new offerings to accounts.
Work History
Key Account Executive
- Supported key account management to strengthen client relationships and help retention across regional laboratory services.
- Handled issue resolution for specimen billing and service concerns, improving client satisfaction.
- Tracked account activity to spot service gaps and routed priorities to appropriate operational teams.
- Prepared account updates to support sales follow-up, renewals, and client communication.
- Assisted onboarding for new accounts by explaining workflows, test logistics, and service expectations.
Account Executive NYC/NJ area
4 Years 9 Months- > Sell and service Physicians and Urgent Care
Sales Account Executive NYC area
7 Years 3 Months- > Sell and service Manhattan Physicians
- Sold and services IVF clinics
- Maintained solid relationships
Reproductive Endocrinology Consultant
2 Years 2 Months- > Sold and serviced 25 Fertility clinics across NY State and NYC
- > Sampled a portfolio of three products (HMG, FSH, Progesterone)
Account Sales Representative (Upper East Side, NY)
6 Years 1 Month- Manage, maintain and grow a $10 million territory
- Promote and sell laboratory tests and products in a defined geographic territory by developing new accounts and expanding test usage in an effort to directly increase sales revenues
- Develop and implement account specific sales strategies and action plans by determining individual physician and office needs to effectively promote targeted tests and products
- Educate clients on the merits and proper clinical usage of tests by holding office in-service to solidify sale
- Organize and participate in speaker programs, educational luncheons, and dinners for physicians and office staff to promote targeted tests and products
- Identify, qualify, and close the pipeline in accordance with the company's Sales Process. Record client information and maintain sales activities in company's sales automation system
- Train and mentor new hires
- Strong relationships with Physicians in Manhattan especially Ob/Gyn offices
Internal Account Representative
2 Years 11 Months- Managed client accounts, resolving service issues and maintaining accurate order and billing records.
- Built strong relationships with physician offices to improve communication and service consistency.
- Analyzed account needs and recommended solutions aligned with laboratory service capabilities.
- Escalated complex client concerns, driving prompt resolution and protecting account retention.
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
- Contacted customers to assess satisfaction and current needs.
Microbiology Laboratory Technician
15 Years- Processed microbiology specimens, ensuring accurate accessioning and timely workflow through laboratory systems.
- Performed culture setup, incubation, and organism identification using standardized microbiology procedures.
- Conducted Gram stains and microscopic examination to support precise diagnostic reporting.
- Mentored junior staff on microbiology techniques, safety practices, and workflow consistency.
- Collaborated with team members to troubleshoot issues and optimize lab operations for successful project completion.
Education
Bachelor of Science - Biology
Skills
Built strong client relationships
expanded office coverage
and maintained account growth across laboratory diagnostics.
Delivered reliable account sales support with strong organization
time management
and follow-through.
Communicated clearly with individuals at all levels while presenting product value and supporting account needs.
Applied strategic selling to target growth opportunities.
Managed territory coverage to support account retention and expansion.
Strengthened account penetration through consistent customer engagement.
Supported test and product launches with account readiness and adoption.
Maintained strong product knowledge across laboratory diagnostics.
Delivered training and development support for staff and clients.
Applied managed care knowledge to support reimbursement discussions.
Supported physician market selling through targeted outreach.
Handled billing-related questions and account support.
Provided responsive customer service and issue resolution.
Supported mentoring
development
and team leadership efforts.
Accomplishments
Work with High profile Drs, groups and IVF clinics in Manhattan.
Timeline
Account Executive NYC/NJ area
Enzo Clinical Labs
10.2018 - 07.2023Read More
Sales Account Executive NYC area
Bioreference Labs
06.2011 - 09.2018Read More
Reproductive Endocrinology Consultant
Ferring Pharmaceuticals
04.2010 - 06.2012Read More
Account Sales Representative (Upper East Side, NY)
Quest Diagnostics
03.2004 - 04.2010Read More
Internal Account Representative
Quest Diagnostics,
11.2001 - 10.2004Read More
Microbiology Laboratory Technician
Quest Diagnostics Inc Metpath
11.1986 - 11.2001Read More
Key Account Executive
LabCorp Regional Lab (acquired Enzo)
2023 - CurrentRead More
Bloomfield College
Bachelor of Science from Biology
Read More