
Professional warranty specialist with strong operational and administrative skills, with many years of warranty experience from writing up the claims to submitting them and registering new equipment and updating the computer system with the updated coverage for that equipment. Known for effective team collaboration and adaptability to changing needs. Expertise in process management, customer service, and issue resolution. Reliable and results-driven with focus on delivering quality outcomes.
Process work orders for service department related to customers, warranty and internal jobs. Assist parts department as needed. Record daily payroll for branch and submit to payroll department weekly. Supported operations manager with various tasks. Previously submitted miscellaneous warranties for all VCES branches in California for several years and registered miscellaneous equipment with the manufactures and updated the computer system with the equipments warranty coverage. Also, have processed Volvo and EPG claims. Started as temporary employee in 2015 and transitioned to permanent role in 2019.
Executed comprehensive financial management tasks, including processing accounts receivable, accounts payable, payroll, and human resources to ensure operational efficiency. Also, worked with any audits (sales tax, workman's comp, etc) and submitted year end financials to the CPA.
Achieved timely processing of accounts receivable, contributing to improved cash flow. Managed preliminary notices and releases to facilitate smooth operations.
Managed accounts payable processing and executed full-charge bookkeeping for sister company, ensuring accurate financial records.
Full-charge bookkeeper and office manager took care of all the accounts receivable, accounts payable, payroll, financials, day to day operations and property management for Signs Family Trust.
Processed accounts receivables, prelims and releases. Also, did the payroll and processed the paperwork for the certified payroll.
Did the collections, prelims and releases for their northern branches.
Processed accounts payable transactions efficiently. Assisted in collections efforts to recover outstanding payments.
Warranty Administrator