Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karen Tapia-Hernandez

Stratford,CT

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Business Development Manager

Adam Equipment Inc.
02.2020 - Current
  • Engaged in cold calling activities for lead generation purposes in Mexico, Central America, South America and the Caribbean.
  • Sourced new leads through online channels such as LinkedIn and other social media platforms.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust.
  • Conducted one-on-one sales meetings with clients to increase business.
  • Participated in Laboratory and Industrial networking events to build relationships with potential clients.
  • Scheduled and implemented product promotions in accordance with available inventory and staff resources on a quarterly basis.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Engaged in product training, demonstrations, branding, and acquisition initiatives to raise awareness and revenues.
  • Created marketing plans and campaigns to promote products to new and existing clients.
  • Represented the company at Laboratory and Industrial trade shows to increase awareness of the brand.
  • Prioritized tasks and managed deadlines under strict time constraints.
  • Utilized problem-solving techniques to identify solutions for complex client inquiries.
  • Collaborated with cross functional teams such as sales, customer service, finance, technical support to resolve issues and discrepancies on each department.
  • Collaborated with marketing team on projects related to product launches and promotions for Hispanic clients.
  • Executed digital marketing strategies to drive brand awareness within the assigned territories.
  • Accurately translated written documents from English to Spanish and vice versa in a timely manner,
  • Edited and translated materials including product literature, catalogs, price list and other formal documents.
  • Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with clients in the Americas.
  • Updated CRM with accurate customer information and data across Microsoft Dynamics and Zoho.

Preschool/Pre-K Teacher

Bright Horizons
09.2018 - 02.2020
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Promoted social-emotional development with interactive lessons on empathy, conflict resolution, and self-regulation techniques.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Boosted student engagement by incorporating hands-on activities and group projects into lesson plans.
  • Fostered a love of learning among students by maintaining an energetic teaching style and incorporating creative, interactive elements into lessons.
  • Participated in ongoing professional learning opportunities to remain current on best practices in early childhood education.
  • Established strong relationships with parents through regular communication, enhancing family involvement in the educational process.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Established positive relationships with students and families.

Education

Business Engineering

Technological Institute of The Carboniferous Region
Mexico

Bachelor of Arts - Special Education

Regional Normal School of Specialization
Mexico
06.2015

Skills

  • Business Development
  • Territory Management
  • Team Collaboration
  • Interpersonal communication
  • Customer Service
  • Verbal and Written Communication
  • Problem-solving
  • Time Management
  • Leadership
  • Foreign Language (Spanish)
  • Active Listening

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Business Development Manager

Adam Equipment Inc.
02.2020 - Current

Preschool/Pre-K Teacher

Bright Horizons
09.2018 - 02.2020

Business Engineering

Technological Institute of The Carboniferous Region

Bachelor of Arts - Special Education

Regional Normal School of Specialization

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Karen Tapia-Hernandez