Karen Taylor
Summary
Well-rounded Service Professional experienced in delivering exceptional customer experiences. Demonstrated passion for service industry through unwavering commitment to customer satisfaction and attention to detail. Maintained composure under pressure while effectively problem-solving to enhance service outcomes.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Customer service
Sarasota County School District
Sarasota
07.2016 - Current
- Collaborated with diverse coworkers to resolve product and service issues, enhancing team cohesion.
- Executed daily tasks with accuracy, ensuring smooth operations.
- Engaged children across various age groups, creating positive experiences during interactions.
Front Office Assistant
Venice Hospital Woundcare
Venice
01.2001 - 07.2012
- Assisted with patient intake and documentation processes in clinical settings.
- Managed patient scheduling and appointments for wound care services.
- Coordinated communication between healthcare providers and patients effectively.
- Handled telephone inquiries and directed calls to appropriate departments promptly.
- Processed insurance verifications and patient billing information accurately.
Education
Emmerich Manual High School
Indianapolis, INSkills
- Customer service
- Patient scheduling
- Test scheduling
- Clinical documentation
- Communication coordination
- Computer skills
- Conflict resolution
- Insurance processing
- Customer relationship management
- Scheduling efficiency
- Effective communication
- Time management
- Healthcare customer service
Certification
- Nurses aide training
- Medical terminology
- CPR and first aid training
- Computer training
Timeline
Customer service
Sarasota County School District
07.2016 - Current
Front Office Assistant
Venice Hospital Woundcare
01.2001 - 07.2012
Emmerich Manual High School