KAREN THOMPSON
Monterey,CA
Summary
Dedicated server with extensive experience in delivering outstanding customer service in diverse dining settings. Recognized sales leader with a track record of exceeding goals and enhancing guest satisfaction. Skilled in managing multiple tables efficiently while ensuring effective communication with kitchen staff for optimal service delivery. Proven ability to build strong customer relationships and maintain high standards of service in finer and fast-paced environments.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Server
Vesuvio and Little Napoli
Carmel-by-the-Sea, CA
03.2024 - Current
Assistant Manager/Server
Rosine's Restaurant
Monterey, CA
09.2023 - 09.2024
Server/Bartender
Quench Waterfront Kitchen and Bar
Port Townsend, WA
02.2023 - 08.2023
Lead Server/Bartender
House of Seven Brothers
Sequim, WA
06.2018 - 09.2022
Server
Totem Bar and Grill
Sequim, WA
12.2012 - 04.2018
Server
Skamania Lodge
Stevenson, WA
01.2012 - 09.2012
Education
Bachelor of Fine Arts - Illustration
School of Visual Arts
New YorkSkills
- Guest-first mentality
- Excellent table management and timing
- Steps of service
- Personality
- Professionalism
- Proven sales and leadership abilities
- Supportive team member
- POS proficiency (various)
- Wine and liquor knowledge
Certification
WSET Level 1
Timeline
Server
Vesuvio and Little Napoli
03.2024 - Current
Assistant Manager/Server
Rosine's Restaurant
09.2023 - 09.2024
Server/Bartender
Quench Waterfront Kitchen and Bar
02.2023 - 08.2023
Lead Server/Bartender
House of Seven Brothers
06.2018 - 09.2022
Server
Totem Bar and Grill
12.2012 - 04.2018
Server
Skamania Lodge
01.2012 - 09.2012
Bachelor of Fine Arts - Illustration
School of Visual Arts