Summary
Work History
Education
Skills
Languages
Timeline
Generic

Karen Torres

Del Valle

Summary

Skilled Behavior Specialist with a proven track record at Del Valle ISD, adept in reducing classroom disruptions and enhancing student safety through data-driven interventions. Excelled in high-pressure sales environments at Nordstrom, mastering customer engagement and financial transactions. Brings exceptional verbal communication and problem-solving skills, alongside a commitment to positive reinforcement and teamwork.

Work History

Behavior Specialist

Del Valle ISD
  • Reduced classroom disruptions through careful observation and analysis of student behaviors, leading to tailored interventions.
  • Provided crisis intervention support during critical incidents, deescalating situations and ensuring the safety of all involved parties.
  • Evaluated the effectiveness of behavior interventions using data-driven approaches, making adjustments as needed to ensure success.
  • Supervised student behavior during daily academic routines to secure safety of students and staff.

Sales Associate

Nordstrom
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Host

Gabriela’s Group
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Sales Associate

Aldo’s Shoes
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Cosmetology -

Paul Mitchell The School
Austin, TX

Skills

  • Verbal and written communication
  • Social skills training
  • Teamwork
  • Problem-solving
  • Attention to detail
  • Active listening
  • Positive reinforcement

Languages

Spanish
Native or Bilingual

Timeline

Behavior Specialist

Del Valle ISD

Sales Associate

Nordstrom

Host

Gabriela’s Group

Sales Associate

Aldo’s Shoes

Cosmetology -

Paul Mitchell The School

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Karen Torres