Karen Torres
San Pablo,CA
Summary
Customer-focused retail professional with 8+ years of experience in sales, inventory management, and team leadership. Known for creating welcoming environments, building strong customer relationships, and keeping fast-paced operations running smoothly. Experienced in beauty and wellness retail, with hands-on knowledge of hair products, dispensary operations, and customer care. Passionate about delivering standout service and contributing to positive, high-energy teams.
Overview
8
8
years of professional experience
Work History
Cashier
Living colors beauty supply
06.2025 - Current
- Delivered personalized customer service, assisting clients in selecting braiding hair, wigs, bundles, and extensions
- Maintained clean, organized, and visually appealing product displays to enhance the shopping experience
- Supported daily store operations in a fast-paced retail environment
- Received, organized, and stocked inventory shipments, ensuring accurate product placement and availability
Budtender / Inventory Management
Nug
07.2021 - 02.2025
- Assisted customers with product selection while ensuring compliance with state regulations and company policies
- Managed inventory processes, improving stock accuracy and reducing discrepancies through detailed audits
- Processed vendor deliveries using METRC, maintaining compliance and operational efficiency
- Supported in-store promotions and marketing events to drive customer engagement and sales
- Handled high-volume transactions and customer inquiries with professionalism and discretion
Manager
Bed Bath & Beyond
09.2020 - 01.2021
- Led and supported a customer service team, ensuring efficient operations and positive customer experiences
- Managed cash handling, register balancing, and daily financial reporting with accuracy
- Oversaw inventory processes to maintain stock levels and product availability
- Directed opening and closing procedures, improving overall store efficiency
- Delegated tasks and trained team members to boost productivity and teamwork
Cashier / Barista
Bette’s-to-go
11.2019 - 07.2021
- Provided fast, friendly service in a high-volume café environment
- Prepared orders accurately while maintaining speed and quality
- Handled cash and card transactions with precision
- Built rapport with regular customers, enhancing loyalty and repeat business
- Maintained cleanliness and organization of the workspace
Cashier / Supervisor
Target
11.2017 - 10.2019
- Processed high-volume transactions while maintaining accuracy and efficiency
- Resolved customer concerns and handled returns to ensure satisfaction
- Trained and supported new team members in daily operations
- Coordinated team breaks and workflow to maintain productivity
- Maintained accurate cash handling and end-of-day reconciliation
Education
High School Diploma - undefined
John F Kennedy high school
06.2018
Skills
Customer Experience & Sales
Customer Service & Relationship Building
Upselling & Product Recommendations
POS Systems & Cash Handling
Operations & Inventory
Inventory Management & Audits
Merchandising & Stock Organization
Shipment Processing & Vendor Coordination
Team & Work Style
Team Leadership & Training
Strong Communication
Fast-Paced Adaptability
Highly Organized & Reliable
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Living colors beauty supply
06.2025 - Current
Budtender / Inventory Management
Nug
07.2021 - 02.2025
Manager
Bed Bath & Beyond
09.2020 - 01.2021
Cashier / Barista
Bette’s-to-go
11.2019 - 07.2021
Cashier / Supervisor
Target
11.2017 - 10.2019
High School Diploma - undefined
John F Kennedy high school