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Seeking a reputable company with extensive training programs and professional growth opportunities to advance skills and expertise. Goal is to enhance capabilities and contribute effectively in a dynamic work environment that values continuous learning and development. Excited about joining a team that prioritizes employee advancement, ready to take on new challenges and excel in a supportive and progressive organization.

Certified Clinical Medical Assistant (CCMA) with 5+ years of experience in patient care, documentation, compliance, and customer service. Recently completed medical assistant training and seeking an externship opportunity to apply clinical knowledge in a hands-on healthcare setting. Known for strong communication, attention to detail, and delivering compassionate, patient-centered care in fast-paced environments.

Healthcare Customer Service Supervisor with 14+ years of experience in healthcare administration, patient access, insurance verification, customer service leadership, and call center operations. Proficient in Epic, Oracle, Doctupap, Microsoft Word, Excel, Outlook, Teams, and PowerPoint. Known for leading teams, resolving complex patient concerns, improving workflows, and delivering exceptional service in high-volume healthcare environments. Seeking a remote healthcare operations, patient access, or customer support role.

At USPS, I spearheaded customer service excellence, enhancing team productivity by fostering a culture of continuous improvement and strong customer relations. My leadership significantly reduced employee turnover and improved satisfaction rates, leveraging skills in workforce management and motivational leadership to achieve top-tier results.

Karen Toth

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Customer service supervisor

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Customer service supervisor

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