Karen Trejo
Montgomery,TX
Summary
Dedicated and empathetic Senior Medical Assistant offering nine years in direct patient care with front and back office experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Expert with Epic system and skilled at learning new processes to meet unique office requirements.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Medical Assistant
Houston Methodist Primary Care Group
08.2021 - 02.2023
- Documented vital signs and health history for patients in clinic.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
Senior Medical Assistant
Houston Methodist Obstetrics and Gynecology Assoc.
04.2019 - 05.2021
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisting physician with in-office procedures.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Kept rooms stocked with necessary supplies, equipment and instruments.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Ensured the cleanliness, sanitation of exam rooms and equipment.
- Scheduling surgery.
Medical Assistant
Willowbrook Women's Wellness & Health
07.2018 - 04.2019
- Answered phones and scheduled appointment's.
- Provided customer service during patient's check in/out.
- Efficiently performed insurance verification and pre-certification and pre-authorization functions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
- Assisted back office when needed to reduce customer wait time.
Medical Assistant
Raul Rojas, MD
06.2014 - 06.2018
- Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
- Informed patients of financial responsibilities prior to rendering services.
- Took messages from patients and promptly relayed to appropriate staff.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Education
Certified Medical Assistant
Texas School of Business
Houston, TX07.2014
High School Diploma -
ComQuest Academy Charter High School
Tomball, TX12.2011
Skills
- Understands medical procedures
- Charting expertise
- Patient scheduling
- Customer Service
- Proper sterilization techniques
- Professional bedside manner
Certification
- Certified Medical Assistant
Timeline
Senior Medical Assistant
Houston Methodist Primary Care Group
08.2021 - 02.2023
Senior Medical Assistant
Houston Methodist Obstetrics and Gynecology Assoc.
04.2019 - 05.2021
Medical Assistant
Willowbrook Women's Wellness & Health
07.2018 - 04.2019
Medical Assistant
Raul Rojas, MD
06.2014 - 06.2018
Certified Medical Assistant
Texas School of Business
High School Diploma -
ComQuest Academy Charter High School
- Certified Medical Assistant
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