Keisha Cockfield
Newark
Summary
Highly skilled Senior Medical Assistant with relevant experience in patient care, medical procedures, and administrative tasks. Adept at multitasking to manage patient flow effectively. Notable strengths include strong clinical skills, adaptability to fast-paced work environments, and commitment to providing compassionate patient care. Previously have made impactful contributions towards improving operational efficiencies in previous roles.
Overview
13
13
years of professional experience
Work History
Senior Medical Assistant
NYU Langone Health- Tisch Hospital
New York
06.2024 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Maintained inventory of medical supplies and ordered replacements as needed.
- Managed patient flow within the clinic setting to maximize efficiency of operations.
- Provided assistance to physicians during examinations, treatments and minor surgeries.
- Monitored medication refills and prescription renewals requested by physician or other healthcare provider.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Provided direct supervision of staff including coaching, training and performance reviews.
- Trained new medical assistants on office procedures and patient care protocols.
- Collaborated with physicians to streamline communication and improve workflow efficiency.
- Supervised and coordinated the daily activities of medical assistants; monitored workflow to ensure timely completion of tasks.
- Resolved customer complaints regarding administrative or clinical services rendered by the team of medical assistants.
- Monitored inventory levels of supplies used by Medical Assistants; placed orders as needed.
Registered Medical Assistant
NYU Langone Health
Manhattan
07.2019 - 06.2024
- Performed preliminary physical tests to accurately record results in patient history summary
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Educated patients about medications, procedures and physician's instructions
- Assessed, documented and monitored vital signs for patients within outpatient setting
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes
- Collaborated with local pharmacies to resolve and clarify issues with patient medication
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis
- Followed principles of asepsis and infection control to meet patient safety guidelines
- Contributed to office operations by triaging patients by severity of medical complaint
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Childcare Assistant
Heritage Christian Day Care
Far Rockaway
04.2013 - 04.2019
- Monitored children's play activities to verify safety and wellness
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps
- Established and maintained safe play environment for children
- Managed general housekeeping duties handling feeding, diapering and cleanup tasks
- Enforced rules to teach good manners and maintain safe environment
- Maintained neat environment by organizing toy bins and bookshelves
- Supported children's emotional and social development with one-on-one attention.
Medical Assistant Intern
South Island Medical Associates
Far Rockaway
12.2012 - 03.2013
- Developed efficient filing system, decreasing patient chart retrieval time
- Protected confidentiality of patient care information and treatments to prevent data breaches
- Escorted patients to examination rooms and prepared for physician exams
- Charted all patient services in records with high accuracy
- Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries
- Assisted physicians by preparing patients for procedures, EKGs, phlebotomy, glucose testing and pulmonary function tests
- Escorted patients to examination rooms and documented medical histories
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations
- Performed routine dip stick, vision and hearing tests
- Monitored patient stability by checking vital signs and weight
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Education
Certificate Program: Medical Assisting -
Allen School
06.2013
High School Diploma -
North Eastern College
06.2001
Skills
- Wound care and irrigation
- Proper sterilization techniques
- Venipuncture and phlebotomy
- Understands medical procedures
- Charting expertise
- Data entry
- Professional bedside manner
- Vital signs monitoring
- Specimens collection and processing
- Stocking supplies
- Documentation procedures expert
- Epic Trained
Timeline
Senior Medical Assistant
NYU Langone Health- Tisch Hospital
06.2024 - Current
Registered Medical Assistant
NYU Langone Health
07.2019 - 06.2024
Childcare Assistant
Heritage Christian Day Care
04.2013 - 04.2019
Medical Assistant Intern
South Island Medical Associates
12.2012 - 03.2013
Certificate Program: Medical Assisting -
Allen School
High School Diploma -
North Eastern College