COURTNEY WALKER
Conroe,TX
Summary
Dedicated and empathetic Medical Assistant offering 15 plus years of experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
16
16
years of professional experience
Work History
Senior Medical Assistant
Northwoods Urology of Texas
The Woodlands , TX
2017.12 - Current
- Perform thorough patient assessments including documenting vital signs, medical records, and initial evaluations.
- Collected and packaged biological specimens for diagnostic testing in both internal and laboratory settings.
- Assisted physicians in providing patient comfort and safety during examinations, procedures, x-rays and treatments
- Managed patient intake, conducted preliminary assessments, and facilitated effective communication between patients and providers.
- Managed inventory of medical supplies and equipment, ensuring availability and compliance with safety standards.
- Schedule, train and supervise junior medical assistants and support staff, promoting best practices and professional development.
- Ensured adherence to healthcare regulations and clinic policies, implementing corrective actions as needed.
- Identified and implemented workflow improvements for enhanced patient flow and clinic efficiency.
- Streamlined surgery scheduling process by coordinating with surgical center, verifying appointment times with patients, and completing necessary documentation including charts and consent forms.
- Supported the EMR transition through accurate data entry and training of staff on new systems.
Hemodialysis Technician
DaVita
Houston , TX
2012.02 - 2017.12
- Provided patient care directly under the supervision of a registered nurse.
- Maintained and operated hemodialysis equipment for optimal patient care.
- Implemented treatment and activities to assess and enhance patient outcomes.
- Expanded clinical knowledge through engagement in seminars, workshops, and other related activities.
- Maintained cleanliness and hygiene in designated areas while ensuring proper functionality of hemodialysis equipment.
Medical Assistant
Huntsville Pediatric and Adult Medicine
Huntsville , Texas
2008.06 - 2009.09
- Obtained and recorded patient vital signs.
- Expertise shown in patient medical history review, venipuncture administration, injections, and various diagnostic procedures with ancillary tests.
- Scheduled appointments, managed patient flow and answered phones with a professional greeting.
- Conducted a range of diagnostic tests such as EKGs, spirometry screenings, and audiograms as directed by the physician.
- Monitored and maintained inventory logs for medical supplies, ensuring timely restocking of exam rooms.
- Cleaned and maintained medical equipment as per established procedures and standards.
Certified Medical Assistant (Dermatology)
Sadler Clinic
Conroe , Texas
9 2009 - 2 2012
- Obtain and record patient vital signs.
- Assist with minor office procedures.
- Maintain exam rooms between patient, stock exam room supplies and equipment.
- Demonstrated proficiency in taking patient medical histories as well as in performing venipunctures, injections and various diagnostic procedures and ancillary tests.
- Managed patients by providing appropriate therapy, medication, education, referral and follow-up.
- Scheduled appointments, managed phone calls, and organized paperwork.
Education
Certified Medical Assistant
NRCMA
BLS CERTIFICATION
National CPR Foundation
Skills
- Team Lead
- Staff Scheduling
- Process Improvement
- Patient Assessment and Care
- Wound care and irrigation
- Equipment supply and maintenance
- Clinical and administrative expertise
- Surgery Scheduling
- Assist with Video Uro-dynamics Testing
- Trained to operate C-Arm X-Ray machine
- MIPS Coordinator
- Phlebotomy
- Inventory and supply management
- Payment Collection
- Electronic Health Records Management
- Medication Adminstration
- Patient Triage
- Prior Authorizations
Timeline
Senior Medical Assistant
Northwoods Urology of Texas
2017.12 - Current
Hemodialysis Technician
DaVita
2012.02 - 2017.12
Medical Assistant
Huntsville Pediatric and Adult Medicine
2008.06 - 2009.09
Certified Medical Assistant (Dermatology)
Sadler Clinic
9 2009 - 2 2012
Certified Medical Assistant
NRCMA
BLS CERTIFICATION
National CPR Foundation
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