Summary
Overview
Work History
Education
Skills
Accomplishments
References
Leadership Experience
Timeline
Generic

Karen Valenzuela

Thousand Palms,CA

Summary

As a distribution-logistics manager, my objective is to help overcome operational issues and develop actionable plans to reduce inefficiency and maximize profitability in CPG sales by implementing principles such as just-in-time production, continuous flow, total quality management, and standardizing SOPs and KPIs.

Overview

8
8
years of professional experience

Work History

Distribution-Logistics Manager

Falcon Brands
01.2022 - Current
  • Overseeing daily operations, ensuring compliance regulations with METRC, new hiring, oversee inventory, reducing costs, working closely with the sales team to ensure proper delivery planning, and managing four departments under distribution: pick and pack, dispatch, drivers, and logistics

Pick and Pack/Dispatch Supervisor

Falcon Brands
07.2020 - 01.2022
  • Dispatch: Responsible for coordinating deliveries for customers based off their delivery zones, ensure routes were cost efficient, kept track of vehicle inspections/mileage, scheduled maintenance services, and oversee driver performance
  • Pick and Pack: Responsible for the flow of the Pick & Pack process, oversee the movement of finished goods, in charge of planning the day based off workload, and responsible for making sure every route was properly loaded for next day departure

Dispatch Supervisor

Mor Furniture For Less
01.2017 - 07.2020
  • Coordinated deliveries based off customers home address, confirmed time frame windows with customers, followed up with customers after delivery to ensure our drivers performance were up to standards, created any furniture services in case furniture was damaged, and in charge of pushing up deliveries if product was in stock to hit our goal of delivered sales

Education

High School -

Cathedral City High School

Skills

  • WMS
  • Salesforce
  • Excel
  • Word
  • Analytical skills
  • Project management
  • Inventory control
  • Communication

Accomplishments

  • Successfully redesigned the distribution workflow, increasing order fulfillment accuracy.
  • Since becoming manager, we have achieved flawless inventory management with no discrepancies.
  • Awarded for my dedication and performance my first year of management.


References

  • Mike Glasco, Director of Distribution (623) 451-1396
  • Chaz Diaz, Compliance manager (760) 413-5160

Leadership Experience

I am pleased to share that I have effectively assembled and led a high-performing team within four departments resulting in a remarkable turnover rate. Through strategic recruitment, team development, and fostering a positive work environment, we have not only attracted top talent, but also retained them successfully. This achievement reflects my commitment to creating a cohesive and productive team that thrives on collaboration and mutual growth.

Timeline

Distribution-Logistics Manager

Falcon Brands
01.2022 - Current

Pick and Pack/Dispatch Supervisor

Falcon Brands
07.2020 - 01.2022

Dispatch Supervisor

Mor Furniture For Less
01.2017 - 07.2020

High School -

Cathedral City High School

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Karen Valenzuela