KAREN VALENZUELA

Customer services

• Communicated with team, customers and vendors to resolve disputes
• Established positive relationships with clients and vendors
• Hired trained, and supervised employees to maintain high performance standards.
• Rotated merchandise and displays to feature new products and promotions.

• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
• Accurately performed and documented vital sign measurements including blood pressure, pulse, respiration rate, and temperature in a fast-paced clinical environment.

• Collaborated with colleagues and co-workers to deliver quality customer experience
• Collaborated across departments to resolve customer-related issues
• Met personal, team and company goals in customer service environment