Karen Vazquez
Centerville,UT
Summary
Experienced in customer service as an Airport Wheelchair Attendant and Cashier, dedicated to providing exceptional support and ensuring a positive experience for customers. Skilled in assisting passengers with mobility needs and handling transactions with accuracy and efficiency. Known for strong communication skills and a commitment to delivering outstanding service. Seeking to bring my expertise in customer care to a fulfilling and unique role.
Overview
2
2
years of professional experience
Work History
Wheelchair Passenger Service Assistant
Prospect Service airport
Salt Lake City , UT
2023.07 - 2024.06
- Provided attentive and compassionate assistance to passengers requiring wheelchair support at Salt Lake City International Airport
- Demonstrated excellent customer service skills by addressing passenger inquiries and concerns with professionalism and empathy.
- Collaborated effectively with airport staff and airlines to coordinate wheelchair requests and streamline passenger boarding processes.
- Engaged with passengers in a courteous manner, providing clear instructions and reassurance throughout the wheelchair assistance process.
- Effectively communicated with passengers to understand their specific needs and preferences, ensuring personalized and comfortable assistance.
Customer Service Cashier
Deseret Industries
Centerville , UT
2022.07 - 2023.07
- Processed transactions accurately and efficiently using POS system, handling cash, credit, and debit payments.
- Provided exceptional customer service, assisting customers with inquiries, product location, and recommendations.
- Upheld company policies and procedures regarding returns, exchanges, and refunds, ensuring customer satisfaction.
- Collaborated with team members to achieve store targets and goals, contributing to a positive work environment.
- Managed inventory levels by monitoring stock and replenishing merchandise on shelves as needed.
Education
High School Diploma -
Viewmont High School
Bountiful, UT2023-12
Some College (No Degree) - Social Work
Weber State University
Ogden, UTSkills
- Team player
- Customer Service
- Bilingual
- Effective Communicator
- Problem-Solving
- Adaptability
- Attention to Detail
- Multitasking
Timeline
Wheelchair Passenger Service Assistant
Prospect Service airport
2023.07 - 2024.06
Customer Service Cashier
Deseret Industries
2022.07 - 2023.07
High School Diploma -
Viewmont High School
Some College (No Degree) - Social Work
Weber State University
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