Karen Ventura
Fort Worth
Summary
Outgoing and friendly Optometric Technician experienced with various optometry equipment and reading patient charts to determine patient testing. Maintains schedule and patient flow while completing filing and phone work to facilitate office operations. Establishes priorities, works independently and proceeds with objectives.
Overview
9
9
years of professional experience
Work History
Surgery Counselor
Texas Eye and Laser Center
01.2022 - Current
- Enhanced patient experience by efficiently scheduling surgeries and coordinating necessary pre-operative appointments.
- Maintained accurate medical records for all patients undergoing surgery, facilitating effective communication among healthcare providers.
- Troubleshot scheduling conflicts or issues promptly, working closely with involved parties to find mutually beneficial solutions quickly.
- Participated in ongoing professional development opportunities to stay current on best practices in surgery coordination and related fields.
Receptionist
Better Faster Urgent Care
09.2020 - 01.2022
- Kept reception area clean and neat to give visitors positive first impression.
- Took copayments and compiled daily financial records.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
Optometric Technician
First Eye Care
04.2019 - 09.2020
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Documented complete information about examinations, treatment plans, lab results and other details directly into charts.
- Selected appropriate ICD-10 and CPT codes for records.
- Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
- Assisted with insurance questions, eligibility and prior authorizations of medications.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
Sales Assistant
Fastenal
08.2017 - 03.2019
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Maintained account information accuracy by communicating frequently with salesmen and account executives.
- Maintained records related to sales, returns and inventory availability.
- Processed cash, check and credit card payments.
Receptionist
Pack Optical
06.2015 - 12.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Scheduled and confirmed appointments and meetings for Optometrist.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Kept reception area clean and neat to give visitors positive first impression.
Education
High School Diploma -
Carter-Riverside High School
Fort Worth, TX06.2014
Skills
- EMR / EHR
- ICD-10 codes knowledge
- Medical Records Management & Documentation skills
- Diagnostic equipment expertise
- Money handling
- Fluent in Spanish
- Office Administration
Timeline
Surgery Counselor
Texas Eye and Laser Center
01.2022 - Current
Receptionist
Better Faster Urgent Care
09.2020 - 01.2022
Optometric Technician
First Eye Care
04.2019 - 09.2020
Sales Assistant
Fastenal
08.2017 - 03.2019
Receptionist
Pack Optical
06.2015 - 12.2017
High School Diploma -
Carter-Riverside High School
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