Summary
Overview
Work History
Skills
Timeline
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Karen Waggoner

Kissimmee,FL

Summary

Dependable general worker with extensive experience in diverse environments. Proficient in customer service and probelm solving, ensuring a clean and organized workspace. Committed to safety and adaptability, consistently delivering high-quality results. Eager to support team objectives and drive positive outcomes.

Overview

27
27
years of professional experience

Work History

Truck Driver

Pamm English Trucking LLC
10.2023 - Current
  • Verified load against shipping papers to ensure accuracy of shipment.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance.
  • Stayed informed regarding changes in transportation laws and regulations that could affect operations.
  • Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
  • Operated commercial vehicles to transport freight across designated routes.

Truck Driver

PrimeLink Express
04.2019 - 09.2023
  • Followed all federal regulations and company policies for safe driving.
  • Loaded and unloaded cargo, securing it properly for transportation.
  • Provided excellent customer service during deliveries and pickups.
  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
  • Ensured deliveries were on time by following designated routes and adhering to traffic laws.

Truck Driver

Stevens Transport
07.2014 - 03.2019
  • Operated commercial vehicles to transport freight across designated routes.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance.
  • Maintained accurate logs of hours, mileage, and fuel usage for reporting.
  • Communicated with dispatch to receive updates and schedule changes.
  • Provided excellent customer service during deliveries and pickups.
  • Assisted in training new drivers on company procedures and safety protocols.

Assistant Store Manager

Jos. A. Bank
08.2010 - 06.2014
  • Supervised staff scheduling and delegated tasks effectively.
  • Managed daily store operations and ensured smooth workflow.
  • Trained new employees on company policies and procedures.
  • Assisted in inventory management and stock replenishment activities.
  • Handled customer inquiries and resolved issues promptly.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.

Cosmetic Manager

Dillards Department Store
07.2010 - 05.2014
  • Managed cosmetic department operations and ensured compliance with corporate standards.
  • Trained and mentored staff on product knowledge and customer service techniques.
  • Developed promotional displays to enhance product visibility and customer engagement.
  • Managed recruiting, hiring and performance monitoring of sales team.
  • Assisted in setting up promotional displays and ensured that all merchandise was properly represented.

Store Manager

Dollar General
02.1999 - 07.2010
  • Trained and supervised staff on effective sales techniques and customer service.
  • Maintained inventory levels through regular stock assessments and reordering processes.
  • Oversaw cash handling procedures and ensured compliance with company policies.
  • Recruited, trained and supervised new employees.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

Skills

  • Time management
  • Customer service
  • Route planning
  • Problem solving
  • Effective communication
  • Team collaboration
  • Attention to detail
  • Schedule management
  • Customer-oriented
  • Dependable and reliable
  • Team leadership

Timeline

Truck Driver

Pamm English Trucking LLC
10.2023 - Current

Truck Driver

PrimeLink Express
04.2019 - 09.2023

Truck Driver

Stevens Transport
07.2014 - 03.2019

Assistant Store Manager

Jos. A. Bank
08.2010 - 06.2014

Cosmetic Manager

Dillards Department Store
07.2010 - 05.2014

Store Manager

Dollar General
02.1999 - 07.2010
Karen Waggoner