Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Karen Wall

Kingston,MA

Summary

Hospitality professional with extensive experience in event coordination and team collaboration. Proven ability to manage bar operations effectively while ensuring exceptional customer service during community events. Strong focus on creating positive guest interactions and enhancing overall event experiences.

Overview

2
2
years of professional experience

Work History

Bartender

Linden Ponds Retirement Community
Hignham, MA
01.2025 - 11.2025
  • Provided exceptional beverage service to residents, fostering a welcoming environment.
  • Maintained bar area cleanliness and organization, ensuring efficient operations.
  • Assisted residents with drink selections based on dietary needs and preferences.
  • Collaborated with kitchen staff to guarantee timely service during events.
  • Engaged with residents to cultivate a friendly and enjoyable atmosphere.
  • Set up and dismantled bar stations for community gatherings, facilitating smooth operations.
  • Executed opening and closing duties, including restocking supplies efficiently.
  • Addressed customer complaints professionally and resolved issues promptly.

Hostess/Bartender

The Village at Duxbury
Duxbury, Massachusetts
08.2023 - 02.2024
  • Managed reservations and organized seating arrangements efficiently.
  • Provided menus and informed guests of daily specials.
  • Collaborated with servers to ensure smooth dining experiences.
  • Maintained cleanliness of the front entrance and waiting area.
  • Supported team members during peak hours to enhance service flow.
  • Greeted guests warmly upon arrival, seating them promptly.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Assisted servers in bussing tables when needed during busy periods.

Education

Associate of Arts - Communications

Bristol Community College
Fall River, MA
05-1994

Skills

  • Beverage service and menu knowledge
  • Event coordination and reservation management
  • Customer engagement and networking
  • Conflict resolution and problem solving
  • Team collaboration and attention to detail
  • Cleanliness maintenance
  • Calm under pressure

References

References available upon request.

Timeline

Bartender

Linden Ponds Retirement Community
01.2025 - 11.2025

Hostess/Bartender

The Village at Duxbury
08.2023 - 02.2024

Associate of Arts - Communications

Bristol Community College
Karen Wall