Karen Weaver
Smithsburg,MD
Summary
Proven leader with extensive experience as General Manager at companies like DSW, enhancing team performance and sales growth through strategic planning and effective operations management. Excelled in leadership and problem resolution, significantly improving employee satisfaction and customer service. Skilled in training development and adept at driving profitability with a keen focus on results.
Overview
16
16
years of professional experience
Work History
General Manager
DSW
05.2014 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Managed employee reviews, training, and schedules
- Trained new district management hires
- Project manager for store relocation
- Helped multiple store locations with opportunities, hiring, training and development of associates
General Manager
Ann Taylor
10.2010 - 04.2014
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
General Manager
Charlotte Russe
04.2008 - 09.2010
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Responded to customer requests for products, services, and company information.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
Mass Communications - Advertising And Marketing
Towson University
Towson, MD05.2005
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Training and Development
- Strategic Planning
Elite winner for top sales 2022 and 2019
Placed in top 10 of stores within the $4-6 million category
Timeline
General Manager
DSW
05.2014 - Current
General Manager
Ann Taylor
10.2010 - 04.2014
General Manager
Charlotte Russe
04.2008 - 09.2010
Mass Communications - Advertising And Marketing
Towson University
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