Karen Wheeler
Driver
Chicago,IL
Summary
Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Shoppers/Delivery Driver
Instacart
Chicago, IL
08.2020 - Current
- Followed corporate procedures to maintain company and customer data confidentiality.
- Fostered positive working relationships with regular customers.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral and written instructions and used GPS technology to make deliveries.
- Obtained stock from dry, refrigerated or frozen storage areas in preparation for packaging and delivery.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Driver
Majestic Medical Transportation
Chicago, IL
11.2021 - 09.2022
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Driver
D & T Medical Transportation.
Hayward, CA
04.2019 - 06.2021
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Answered, scheduled and responded to reservation calls at specific times and locations.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Obtained customer signatures to complete and process paperwork.
- Checked in with dispatch service and updated with current location.
- Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
Certified Nursing Assistant
Connie Conners
Oakland, CA
02.2018 - 03.2020
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
AA - Liberal Arts And General Studies
Merritt College
Oakland, CA 06.2001 - 05.2003
Skills
Safe driver training
Map reading and navigation skills
Knowledge of state roads and highways
Customer Response
Delivery recordkeeping
Microsoft Outlook, Word and Excel
Adherence to high customer service standards
Timeline
Driver
Majestic Medical Transportation
11.2021 - 09.2022
Shoppers/Delivery Driver
Instacart
08.2020 - Current
Driver
D & T Medical Transportation.
04.2019 - 06.2021
Certified Nursing Assistant
Connie Conners
02.2018 - 03.2020
AA - Liberal Arts And General Studies
Merritt College
06.2001 - 05.2003