Karen Wigfall
Summerville,SC
Summary
Seasoned logistics professional with 27 years of experience, including key account management for high-value clients like Wal-Mart with Pepsi Company and Southern Crown Partners . Expert in optimizing stock quality, coordinating deliveries, and ensuring on-time order fulfillment. Seeking a Logistics Manager role to leverage extensive background in supply chain, inventory management, and team supervision from a distinguished Navy career.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Warehouse Outbound Manager
Southern Crown Partners
Charleston, SC
01.2025 - 07.2025
- Managed daily outbound operations, ensuring timely and accurate deliveries to customers.
- Implemented inventory control measures to maintain accuracy and reduce shrinkage.
- Reduced order processing time with effective staff training and workflow management.
- Partnered with IT teams to troubleshoot technical issues within warehouse systems quickly, minimizing downtime during critical periods.
- Ensured compliance with safety regulations, maintaining a secure work environment for all employees.
- Maintained high standards of customer service by resolving issues promptly and professionally when they arose.
BCR Large Format
Pepsi Company
Jedburg, SC
08.2012 - 01.2025
- Manage a portfolio of key large-format retail accounts, ensuring high-quality customer service and maintaining strong client relationships.
- Oversee inventory and stock quality of products in customer facilities, upholding company standards for storage and handling.
- Organize and execute regular store visits, collaborating with store management and merchandising teams to implement merchandising strategies.
- Review order documentation and coordinate with logistics to guarantee timely delivery, addressing any delivery issues that arise.
- Analyze account performance to identify sales growth opportunities and maintain optimal inventory levels through effective communication with warehouse operations.
Merchandiser
Pepsi Company
Jedburg, SC
08.2012 - 11.2015
- Transitioned from part-time to full-time status, managing product placement and display strategies across high-traffic retail accounts while ensuring compliance with merchandising plans.
- Coordinated with store teams to maintain product quality and presentation standards, executing efficient restocking, rotation, and display setup in alignment with company guidelines.
- Facilitated sales promotions by strategically arranging marketing materials and signage, which enhanced product visibility and supported sales initiatives.
Logistics Specialist / Certified Naval Instructor
United States Navy
01.1995 - 04.2010
- Managed supply chain logistics, including inventory control and procurement, ensuring accuracy in order fulfillment and cost-effective negotiations with suppliers.
- Coordinated with transportation services for timely shipments and delivery, while maintaining equipment records and overseeing stock management.
- Led a warehouse team in daily operations, upholding inventory accuracy through adept use of management systems and databases.
- Implemented and enforced OSHA regulations, contributing to a safer work environment and optimizing health and safety protocols in warehouse operations.
Education
Bachelor of Arts - Social Work
South Carolina State University
Orangeburg, SCAssociates - Medical Office Management
Virginia College
Charleston, SCSkills
- Customer Service
- Merchandising Management
- Logistics
- Order Processing
- Inventory Management
- Warehouse Operations
- Customer Relations
- Vendor/Supplier Relations
- Team Leadership/Supervision
- OSHA Management
- Problem Resolution
- Planning/Organization
Certification
Certified Naval Instructor | United States Navy
Timeline
Warehouse Outbound Manager
Southern Crown Partners
01.2025 - 07.2025
BCR Large Format
Pepsi Company
08.2012 - 01.2025
Merchandiser
Pepsi Company
08.2012 - 11.2015
Logistics Specialist / Certified Naval Instructor
United States Navy
01.1995 - 04.2010
Bachelor of Arts - Social Work
South Carolina State University
Associates - Medical Office Management
Virginia College