Karen Wilson
Gilmer
Summary
Paid professional tax preparation, insuring privacy and accurate tax return filing. While maintaining all IRS and state regulations.
Reliable postal service mail carrier with seasoned experience in handling and delivering mail promptly and accurately. Skilled in navigating complex routes, ensuring secure and efficient delivery of parcels and correspondence. Demonstrated ability to maintain high customer satisfaction through effective communication and problem-solving. Contributed to improving operational efficiency by suggesting route optimizations that were later implemented.
Overview
17
17
years of professional experience
Work History
City Letter Carrier
United States Post Office
Longview
01.2025 - Current
- Recorded address changes to redirect mail for residences or businesses.
- Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
- Adhered to all USPS regulations as they pertain to letter carrier duties.
- Used portable electronic scanner to track parcels and record tracking progress.
- Reported any suspicious activities to supervisors immediately.
- Delivered mail and packages to residences and businesses on a daily basis.
- Researched road conditions for assigned route to identify road construction and potential delays.
- Collected outgoing mail from homes and businesses to deliver to post office for processing.
- Furnished customers with postal information, change-of-address cards and other postal forms.
- Inspected delivery vehicle prior to shift, immediately reporting problems and safety hazards to supervisors.
- Collected payments for CODs, stamps, and other services rendered.
- Collaborated with other carriers in order to complete routes efficiently and effectively.
- Provided customers with information about products and services offered by the Post Office.
- Assisted customers with change of address forms when needed.
- Loaded mail into delivery vehicle according to established procedures.
- Routed all classes of mail in sequence of delivery along established route.
- Cleaned and checked over vehicle after completion of daily deliveries.
- Adhered to postal regulations and maintained knowledge of commonly used products and procedures.
- Organized incoming, outgoing mail in order to ensure timely delivery, pickup.
- Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
- Operated company vehicle in a safe manner while delivering mail along the assigned route.
- Sorted mail for delivery, arranging mail in delivery sequence.
- Delivered mail to residents and business within assigned area.
- Followed through on instructions given by post office management.
- Performed daily pre-trip inspections on vehicles prior to use.
Tax Preparer
Self Employed Services
Gilmer
01.2008 - Current
- Managed multiple tax preparation projects simultaneously, ensuring timely completion and filing.
- Conducted research on current trends in taxation law to stay up-to-date with changes.
- Analyzed financial information such as income statements and balance sheets to calculate tax liability.
- Advised clients on tax planning strategies to minimize liabilities and maximize returns.
- Maintained strict confidentiality of client information in accordance with privacy laws and regulations.
- Supplied detailed tax documentation needed to submit accurate corporate and individual returns.
- Provided guidance on financial decisions related to taxes.
- Interviewed clients to obtain additional information on taxable income and deductible expenses and allowances.
- Utilized tax software to efficiently process returns and identify potential deductions and credits for clients.
- Compiled data from clients to accurately complete tax forms.
- Advised clients to comply with IRS regulations and meet state and federal tax obligations.
- Produced US and state income, gift tax, and estate tax returns for individuals.
- Assisted customers with any questions they had about their taxes or filing status.
- Corrected previously filed tax returns to amend errors or claim additional deductions and credits.
- Used tax form instructions and tables to complete tax forms.
Education
Associate of Arts - Administrative Assistant
Tyler Jr College
Tyler, TX05-1989
High School Diploma -
Gilmer High School
Gilmer, TX05-1986
Skills
- Address recording
- Mail tracking
- Regulatory compliance
- Mail sorting
- Customer service
- Payment collection
- Time management
- Safety procedures
- Team collaboration
- Conflict resolution
- Information dissemination
- Problem solving
- Accountability
- Mail delivery
- Punctuality
- Load balancing
- Efficient delivery
- Memory recall
- Safe driving
- Geographical awareness
- Handheld device operation
- Weather preparedness
- Sense of direction
- Postal regulations
- Package handling
- Reading comprehension
- Delivery speed
- Hand-eye coordination
Timeline
City Letter Carrier
United States Post Office
01.2025 - Current
Tax Preparer
Self Employed Services
01.2008 - Current
Associate of Arts - Administrative Assistant
Tyler Jr College
High School Diploma -
Gilmer High School