Proven expertise in client management and retention, with a strong focus on delivering exceptional client experiences while driving business growth through effective bookkeeping and operations management.
Overview
20
20
years of professional experience
Work History
Owner/Operator
Animals Are Family
Vero Beach, Florida
01.2024 - Current
Established company from the ground up, focusing on top-tier client experiences.
Coordinated bookkeeping and marketing tasks to support business operations.
Maintained licensed and insured care for all animals to ensure compliance and safety.
Client Associate
Stifel Nicolaus & Company
Vero Beach, Florida
07.2019 - 08.2019
Assisted clients with account inquiries and transaction processing.
Coordinated client meetings and prepared necessary documentation.
Maintained accurate client records in internal systems.
Senior Registered Client Associate
Wells Fargo Advisors
Vero Beach, Florida
07.2006 - 05.2019
Assisted in preparing investment proposals and financial plans for impactful client presentations.
Coordinated client-financial advisor communication to ensure timely and effective service delivery.
Built strong client relationships to improve satisfaction and retention rates.