Karen Zagrodnichek
Derry,PA
Summary
Regional Sales Representative
Overview
1
1
Certification
10
10
years of professional experience
Work History
Regional Sales Director
Assurant Solutions
Denver, CO
08.2014 - 07.2016
- Accountable for coaching and training Funeral Insurance Sales Representatives on door-knocking, prospecting, cold-calling and closing techniques.
- Mentored sales teams, fostering skills development and improving performance metrics.
- Conducted monthly training classes of 10-40 candidates.
- Coordinated territory wide Market -Sales Blitz to drive production.
- Developed and executed regional sales strategies to enhance market penetration.
- Forecasted annual, quarterly, and monthly sales goals.
- Built and managed sales funnel using metrics to forecast achievements and measure goals.
- Provided accurate forecasts based on comprehensive data analysis which informed decision-making across various departments within the company.
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
- Area of responsibility included Mid-West and California.
Remarketing Sales Representative
The Hertz Corporation
Denver, CO
04.2011 - 06.2014
- Responsible for the high volume sales of rental vehicles to dealerships and wholesalers within the Region.
- Identify and target key accounts through cold calling and market research.
- Build and manage buyer relationships through consistent follow up and communication with buyers.
- Manage the sales process including order processing, arbitrations and title issues.
- Executed sales strategies to meet and exceed monthly targets consistently.
- Led presentations for high-value clients, effectively communicating value propositions.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Identified and tapped into new markets, significantly expanding customer base.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Presented professional image consistent with company's brand values.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Regional Sales Representative
Akorn Pharmaceuticals
Denver, CO
01.2008 - 12.2008
- Sold to Physician Group Practices, Internists, Ophthalmologists, Urgent Care Centers, Government Agencies, Public Health Centers, Surgical Distributors and Assisted Living Facilities. Products included Tetanus Diphtheria and Influenza Vaccines, Rifampin Injection, IC Green and Akten for ocular surgery.
- Cold called, researched, developed and maintained a lead base through networking and established new relationships with potential clients.
- Delivered product presentations and educational materials to physicians and pharmacists to enhance product knowledge.
- Oversaw territory management, optimizing route planning for increased efficiency in client visits.
- Developed strategic partnerships with key opinion leaders to drive brand awareness within the medical community.
- Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
- Expanded market share by identifying potential clients and successfully converting them to long-term customers.
- Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
- Engaged clients in informational program discussions and presentations by providing value-added education and product benefits to grow product volume.
- Maintained accurate records of sales activities, ensuring timely submission of reports to management for review and assessment.
- Communicated with customers by employing effective selling, listening and negotiation skills while using proper terminology, approved messaging and branded materials.
- Developed and executed territory business plans that aligned with the company''s overall sales objectives, ensuring consistent progress towards set targets.
- Educated physicians and pharmacists on drug use, benefits, dosage and risks.
- Demonstrated strong product knowledge during client interactions, effectively addressing concerns and increasing trust in the product line.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Managed in-office and field sales call activity to educate and influence customers while building product sales.
- Successfully adapted selling techniques according to evolving healthcare regulations and market conditions to maintain competitiveness in the industry.
- Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Researched potential clients and markets to prepare for appointments.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Used consultative sales approach to understand and meet customer needs.
- Territory included Colorado, Wyoming, New Mexico and Utah.
Medical Sales Representative
PS Homecare
Denver, CO
06.2007 - 01.2008
- Developed and maintained relationships with healthcare professionals to drive product awareness.
- Educated clients on home healthcare products, enhancing patient care solutions.
- Conducted market research to identify new sales opportunities and client needs.
- Collaborated with cross-functional teams to optimize product offerings and service delivery.
- Conducted informative presentations for physicians and other healthcare professionals, enhancing the understanding of product benefits and features.
- Demonstrated proper equipment use by showing clients product setup and operation using advanced knowledge of medical processes.
- Optimized territory management by regularly analyzing sales data and adjusting strategies accordingly, maximizing efficiency.
- Nurtured long-term client relationships through regular follow-up visits, ensuring satisfaction with products and services provided.
Territory Manager
National Prearranged Services
Pittsburgh, PA
03.2006 - 12.2007
- Pre- need funeral insurance sales.
- Conducted outside business-to-business sales within territory to drive business growth.
- Consistently upheld a two-week, in person rotation with all clients.
- Educated Funeral Directors about the benefits of various insurance types during face-to-face consultations or phone conversations for informed decision-making processes.
- Developed lasting relationships with clients by delivering excellent customer service and consistently following up.
- Territory included western Pennsylvania.
Education
Bachelor of Science - Business
Point Park University
Pittsburgh, PA05.2006
Skills
- Identifying new business opportunities
- Cold Calling
- Direct sales
- Time management
- Customer relationship management (CRM) integration
- Medical terminology
- Client retention strategy
- Sales experience within healthcare
- Microsoft Office
- Closing sales
- Recruiting
- Event planning
- Prospecting
- Field sales
- Schedule management
- Hospice care
- B2B sales
- Analysis skills
- Interpersonal skills
- Medical sales
- Communication skills
- Upselling
- Professional networking
- Business development
- Leadership
- Organizational skills
- Lead generation
- Sales territory planning
- Product Development
- Account management
- Negotiation
- Marketing
- Assisted living
- Retail sales
- Territory management
- Home health
- Salesforce
- Outbound calling
- Computer skills
- Sales analysis
- Senior care
- Hospital experience
- Client relationship development
- Territory sales
- Managing quotas
- Key account management
- Sales team training
- Sales coaching
- KPI analysis
- Team motivation
- Goal setting and achievement
- Rapport and relationship building
- Presentations and public speaking
- Solution selling
- Objection handling
Personal Information
Driving License: Driver's License
Certification
Driver's License, Cosmetology License, July 1996 to December 2026
Timeline
Regional Sales Director
Assurant Solutions
08.2014 - 07.2016
Remarketing Sales Representative
The Hertz Corporation
04.2011 - 06.2014
Regional Sales Representative
Akorn Pharmaceuticals
01.2008 - 12.2008
Medical Sales Representative
PS Homecare
06.2007 - 01.2008
Territory Manager
National Prearranged Services
03.2006 - 12.2007
Bachelor of Science - Business
Point Park University