Karena Morales
Camden,New Jersey
Summary
I am a highly motivated individual looking for an opportunity to work in an office with a desire to make a difference and to take on new challenges. Hoping to fully utilize my bilingual abilities to facilitate interactions with customers.
My future ambitions are to secure a position that will enable me to become an increasingly more effective, enthusiastic and motivating employee. My great communication and bilingual skills highly recommend me to fill the position available within your school.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrative Assistant/Secretary
Woodlynne School District
Woodlynne, NJ
05.2023 - Current
- Scheduled appointments, meetings and events for management staff.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Assisted with the planning of school trips, and requesting bus services .
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Directed customer communication to appropriate department personnel.
- File for Child Study Team, mail letters, call parents to remind in person appointments/meetings.
- Understood and followed oral and written directions.
Certified Home Health Aide
Confident Care Corp.
Cherry Hill, NJ
01.2021 - 06.2023
- Provide healthcare task and PCA services to patients in need.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained accurate records of patient care activities on a daily basis.
- Reported any unusual incidents or changes in client behavior immediately to supervisor or nurse practitioner.
- Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
Driver
To & Fro Transportation
Camden, NJ
01.2019 - 01.2020
- Provide transportation for students to school and home.
- Documented daily mileage, gas, and other data.
- Maintained accurate logs of vehicle inspections and repair status.
- Picked up students from specific locations to transport and drop off at destinations.
Home Health Care Coordinator/ Human Resource
Mercy Home Care
Cherry Hill, NJ
01.2017 - 01.2019
- Issued work schedules, duty assignments and deadlines for Home Health Aides.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered calls to assist with Home Health Aide questions and concerns.
Home Health Aide
Care For U Plus
Cherry Hill, NJ
01.2015 - 01.2017
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
- Accompanied clients to doctors' offices and on other trips outside home, providing assistance and companionship.
- Maintained clean and well-organized environment for client happiness and safety.
Teller
TD Bank
Oaklyn, NJ
01.2015 - 06.2015
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Received and counted daily inventories of cash, drafts and checks.
- Built and maintained client relationships through quality, personalized interactions.
- Reported daily averages and shortages to operations department.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Directed specific questions to appropriate branch personnel.
Home Health Aide
Confident Care Corp
Cherry Hill, NJ
01.2012 - 01.2015
- Provide healthcare tasks, personal hygiene services, housekeeping tasks, and other related support
- Observes, records, and reports changes to supervisor.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Planned optimal meals based on established nutritional plans.
Cashier
Weis Supermarket
Lancaster, PA
01.2011 - 01.2012
- Offered customers carry-out service at completion of transaction.
- Provided friendly, courteous service to customers.
- Maintained work area and kept cash drawer organized.
- Answered customer inquiries regarding store policies and procedures.
- Accepted cash and credit card payments, issued receipts and provided change.
- Verified customer age requirement for alcohol or tobacco purchases.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Scanned items and checked pricing on cash register for accuracy.
Education
High School Diploma -
Woodrow Wilson High School
Camden, NJ10.2010
Skills
- Mail Handling
- Appointment Scheduling
- Information Security
- Data Entry
- Scheduling
- Filing
- Office Administration
- Multi-Task Management
- Spreadsheets
- Phone Call Answering
Certification
Certified Home Health Aide
References
- Katiria Ortiz, Spanish Teacher, (856) 409-3644
- Sherry E., Customer Service Representative, (908) 656-3030
Languages
Spanish
Professional
Timeline
Administrative Assistant/Secretary
Woodlynne School District
05.2023 - Current
Certified Home Health Aide
Confident Care Corp.
01.2021 - 06.2023
Driver
To & Fro Transportation
01.2019 - 01.2020
Home Health Care Coordinator/ Human Resource
Mercy Home Care
01.2017 - 01.2019
Home Health Aide
Care For U Plus
01.2015 - 01.2017
Teller
TD Bank
01.2015 - 06.2015
Home Health Aide
Confident Care Corp
01.2012 - 01.2015
Cashier
Weis Supermarket
01.2011 - 01.2012
High School Diploma -
Woodrow Wilson High School
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