Hi, I’m
Karen Busby Crosby
Winston-Salem,NC
Summary
Authorized to work in the US for any employer
Overview
37
years of professional experience
Work History
Matthews Animal Clinic
Receptionist
01.2022 - Current
Job overview
- Check in all patients into clinic put orders in for appointments
- Answer all calls and make appointment for
- Put in orders for medicine refills
- Client communication to doctors from patients with concerns about there pet
- Check out patients
- Pull files for next day and file folders when needed.
Karen, s
Owner, House Sitter
02.2013 - Current
Job overview
- I take of all clients pets and care for them give any medication when needed walk spend time with them several times a day
- Do any house needed things for them as directed
- Take animals to any vet appointments when needed.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and cost
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functin
- Cleaned out fridge and freezer of perishable items likely to spoil before use.
Harris Teeter, Providence Road
Customer Service Sales Clerk
07.2021 - 01.2022
Job overview
- Handled customer return
- I was over the frontend of store making sure all cashier's were working efficiently with all customers while checking out. I also did several adult on tills while working was a closing Service Clerk so I made sure all of the front end was clean stocked and in working order for next business day. I also blocked several area in store before closing and walked store to make sure that the employees I had do blocking of store was done and in order before closing store with closing Manager.
- Utilized strong organizational skills to maintain a clean and welcoming store environment that enhanced the overall shopping experience for customers.
- Provided exceptional support for new employees, conducting thorough training on company policies and procedures.
- Demonstrated flexibility in adapting to fluctuating workloads, taking on additional responsibilities when needed without compromising quality of service.
- Exceeded performance targets consistently, receiving multiple commendations from management for outstanding work ethic and results-driven approach.
- Developed strong rapport with customers, fostering loyalty and repeat business through attentive service.
Walmart
Front End Manager
10.2003 - 06.2009
Job overview
- Ran front end all cashiers service desk
- I gave breaks and lunches handled any problems with service desk
- Kept front end running smoothly for customers
- Stay at home mom
- None
- Prepared agendas and took notes at meetings to archive proceedings.
- Managed shelf inventory and customer-focused loss prevention strategies.
- Recorded financial transactions and performed account reconciliations.
- Scheduled personnel according to skill sets and coverage needs, and made adjustments to meet unexpected demands.
Self Employed Web
Stay at Home Mother
01.1999 - 10.2003
Job overview
- Home
- Stayed home took care of children cleaned cooked.
Presbyterian Hospital
Receptionist
02.1987 - 01.1999
Job overview
- I greeted patients entered there orders and filed all insurance
- Answered all calls made appointment for patients
- Checked out patients took any payments that was needed
- Made appointment for follow for patients when needed
- I would draw bloodwork if ordered by doctor.
Education
Leto High SchoolTampa, FL
High school diploma
Skills
- 10 years Receptionist
- 10 years
- Pet Sitting
- Animal Care
- Order Entry
- Pet Care
- Hospital Experience
- Kennel Experience
- Food Preparation
- Dog Handling
- English
- Animal Handling
- Cashiering
- Medication Administration
- Medical Records
- Data Entry
- Cash Handling
- Medical Receptionist
- Sales
- Clerical Experience
- Front desk
- Guest services
- Veterinary Technician Experience
- Assessments
- Work motivation — Expert
- February 2021
- Level of motivation and discipline applied toward work
- Full results: Expert
- Customer focus & orientation — Highly Proficient
- January 2021
- Responding to customer situations with sensitivity
- Full results: Highly Proficient
- Data entry
- Accuracy — Familiar
- April 2021
- Entering data quickly and accurately
- Full results: Familiar
- Workplace safety — Familiar
- March 2021
- Using safe practices at work
- Work style: Reliability — Familiar
- Tendency to be reliable, dependable, and act with integrity at work
- Veterinary receptionist skills — Familiar
- Managing practitioner schedules and maintaining accurate patient records
- Medical receptionist skills — Familiar
- Managing physician schedules and maintaining accurate patient records
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
- Development in any professional field
Timeline
Receptionist
Matthews Animal Clinic
01.2022 - Current
Customer Service Sales Clerk
Harris Teeter, Providence Road
07.2021 - 01.2022
Owner, House Sitter
Karen, s
02.2013 - Current
Front End Manager
Walmart
10.2003 - 06.2009
Stay at Home Mother
Self Employed Web
01.1999 - 10.2003
Receptionist
Presbyterian Hospital
02.1987 - 01.1999
Leto High School
High school diploma
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