Karen E. Hayes
Star,ID
Summary
Detail-oriented professional experienced in administrative settings. Articulate and adaptable, with strong collaboration skills. Known for balancing efficiency and accuracy. I am highly-motivated with a desire to take on new challenges. Strong work ethic and exceptional interpersonal skills. Adept at working effectively unsupervised. I am seeking opportunities to enhance abilities while contributing to company growth.
Overview
25
25
years of professional experience
Work History
Customer Service Representative
Target
Eagle, ID
05.2022 - 06.2023
- Developed positive relationships with customers through friendly interactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided top quality control and eliminated downtime to maximize revenue.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Developed strong customer relationships to encourage repeat business.
Principal, Asst Principal, & Teacher
Temecula Valley Unified School District
Temecula, CA
05.1998 - 05.2018
- Interpreted data analysis reports to assess progress towards meeting district goals.
- Adhered to strict confidentiality guidelines when dealing with sensitive information.
- Collaborated with other administrators to develop innovative solutions for challenging situations.
- Prepared drafts of course schedules and descriptions to estimate staffing and facility requirements.
- Referred to student performance data to set educational goals and standards.
- Developed platform for instructional practices design through data-driven decision-making.
- Cultivated positive relationships with parents and staff to facilitate school operations and student success.
Education
Master of Arts - Educational Administration
National University
Vista, CABachelor of Arts - Social Sciences
California State University - Long Beach
Long Beach, CAAssociate of Arts - General Studies
Orange Coast College
Costa Mesa, CASkills
- Data Entry
- Meticulous attention to detail
- Data accuracy
- Commitment to excellence
- Data integrity
- Maintain confidentiality
- Oral and written communication
- Proofreading
- Excellent at grammar
- Work prioritization
- Strong interpersonal skills
- Critical thinker
- Time management
- Problem solver
- Multi-tasker
Timeline
Customer Service Representative
Target
05.2022 - 06.2023
Principal, Asst Principal, & Teacher
Temecula Valley Unified School District
05.1998 - 05.2018
Master of Arts - Educational Administration
National University
Bachelor of Arts - Social Sciences
California State University - Long Beach
Associate of Arts - General Studies
Orange Coast College
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