Karen Elizabeth Fernandez
Nashville,TN
Summary
Enthusiastic restaurant server with over ten years of experience. Friendly and upbeat implementing teamwork problem solving and interpersonal skills. Reliable, punctual, and flexible professional with multi tasking and planning abilities. Always dedicating passion and good work ethic along with exceptional service.
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
7
7
years of professional experience
Work History
Assistant Manager
IHOP
01.2022 - 03.2025
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Developed a system for tracking inventory and ordering supplies as needed.
- Created reports on sales trends, inventory levels, and financial data.
- Maintained up-to-date knowledge of company products and services.
Lead Server Trainer
Oakwood Cafe
Raleigh , North Carolina
01.2018 - 01.2022
- Assisted with the development of operational procedures and standards for restaurants.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Conducted regular reviews of existing processes to identify areas where further training may be necessary.
- Organized special events such as seminars or workshops to increase awareness about food safety regulations.
Education
Paralegal Studies -
Tennessee College of Applied Technology
Nashville, TN01-2025
Some College (No Degree) - Practical Nursing
ECPI University
Raleigh, NCSkills
- Client communication
- Employee training
- Inventory management
- Orientating and training
- Adaptability and flexibility
- Customer service and satisfaction
Timeline
Assistant Manager
IHOP
01.2022 - 03.2025
Lead Server Trainer
Oakwood Cafe
01.2018 - 01.2022
Paralegal Studies -
Tennessee College of Applied Technology
Some College (No Degree) - Practical Nursing
ECPI University
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