Summary
Overview
Work History
Education
Skills
Timeline
pwb

Karen Gelene Tipton

Odenville,AL

Summary

Dedicated, hard-working Professional with 10+ years of experience in customer service, accute data managment & multi-phone lines services. Working toward my dream of working with animals and owning my own doggie daycare. Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations. Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

11
11
years of professional experience

Work History

Fleet Administrator

High Tide Oil Company
07 2024 - 11 2024
  • Make sure all paperwork was up-to-date for drivers
  • drivers license and Med card
  • All paperwork for tankers, trailers, pick-ups, & service trucks was up-to-date
  • Profit & loss reports
  • Banking for office
  • Nightly fuel prices
  • Paperwork for 3 different stores

Receptionist

Classic Car Motoring
06 2023 - 06 2024
  • Answering multiple phone lines
  • Greeting customers andescort them to the right places
  • Sending emails andmessages to the right departments
  • File and scaninvoices, order slips and closed out files.

Machine Operator

Red Diamond
02.2021 - 05.2023
  • Package Coffee, weigh bags, package and box the coffee and tea.

Family Readiness Support Assistant

Cybermedia Technologies
01.2012 - 02.2020
  • Worked with 35 National Guard units and their families
  • I kept records of all families and soldiers
  • Had records of resources for the families
  • Gave them training on deployments and helped with reunions when soldiers came home
  • Worked with the Yellow Ribbon Staff on getting soldiers and their families get ready for deployments
  • Stay in touch with all Commanders and Generals in ensure soldiers well-being.

Alabama Foot
03.2020 - 02.2021
  • Greet Patients, Schedule appointments
  • File, Scan and download patient information to the data system
  • Verfiy insurance and schedule surgeries.

Education

Graduate -

Fairview High School
Cullman, AL
1991

Dog Groomer - Dog Groomer & Opening Doggie Daycare

Animal Behavior College
12.2025

Skills

  • Customer Service
  • Data & Record Management
  • Administraton Support
  • Training and Development
  • Data Entry
  • MS Office
  • Leadership Training
  • Public Speaking
  • Basic Computer Skills
  • Time Management
  • Micosoft Outlook
  • Event Planning
  • Employee Orientation
  • Office Management
  • Medical Records
  • Presentation Skills
  • Documentation and reporting
  • Office administration
  • Customer/Client relations
  • Time management
  • Telephone skills
  • Sorting and labeling
  • Scheduling
  • Administrative support
  • Multi-line Telephone Systems
  • Mail handling
  • Organization skills
  • Customer and client relations
  • Banking

Timeline

Machine Operator

Red Diamond
02.2021 - 05.2023

Alabama Foot
03.2020 - 02.2021

Family Readiness Support Assistant

Cybermedia Technologies
01.2012 - 02.2020

Fleet Administrator

High Tide Oil Company
07 2024 - 11 2024

Receptionist

Classic Car Motoring
06 2023 - 06 2024

Graduate -

Fairview High School

Dog Groomer - Dog Groomer & Opening Doggie Daycare

Animal Behavior College
Karen Gelene Tipton