Karen Gissele Elvir
Pleasant Grove
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Barista
The Tea Barn
Orem
06.2025 - Current
- Operated espresso machine and brewing equipment efficiently during peak hours.
- Maintained cleanliness and organization of the service area and equipment.
- Handled cash register transactions accurately and efficiently throughout shifts.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Social Media Manager
The Tea Barn
Orem
06.2025 - Current
- Developed engaging social media content for The Tea Barn's online platforms.
- Created visually appealing graphics using design tools for promotional posts.
- Managed the daily operations of all assigned social media accounts.
- Recommended changes in processes or procedures based on feedback from customers or colleagues.
- Monitored social media trends and leveraged insights to optimize content strategy and improve audience engagement.
Server
Pho Plus
Orem
11.2022 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new staff on restaurant procedures and service standards.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Provided excellent customer service to ensure satisfaction.
Crepes Maker
Roll Up Crepes
Orem
08.2021 - 10.2022
- Prepared a variety of crepes with precision and attention to detail.
- Managed ingredient inventory to ensure freshness and availability for daily operations.
- Assisted customers in selecting crepes, providing recommendations based on preferences.
- Trained new staff on crepe preparation techniques and equipment use effectively.
- Engaged with customers, fostering a friendly atmosphere during service times.
Education
Psychology And Neuropsychology
Utah Valley University
Orem, UTSkills
- Social media management
- Customer service
- Graphic design
- Content creation
- Problem solving
- Training new staff
- Front counter maintenance
- Opening and closing duties
- Active listener
- Physical stamina
- Positive and professional
- Cleanliness
- Conversant in Spanish
- Adaptive and creative
- New hire training
Languages
Spanish
Professional
English
Professional
Timeline
Barista
The Tea Barn
06.2025 - Current
Social Media Manager
The Tea Barn
06.2025 - Current
Server
Pho Plus
11.2022 - Current
Crepes Maker
Roll Up Crepes
08.2021 - 10.2022
Psychology And Neuropsychology
Utah Valley University