Meredith Kerlin
Memphis,TN
Summary
Eager with a passion for storytelling and content creation. Proficient in various media platforms and eager to learn new tools and techniques. Strong communication and teamwork skills, with a creative mindset and a desire to contribute innovative ideas to media projects.
Overview
3
3
years of professional experience
Work History
Barista
Cherry Pickers
Springfield, MO
10.2024 - Current
- Described menu items to customers and suggested appealing products.
- Monitored inventory levels of supplies and restocked when necessary.
- Restocked product displays based on demand and projected sales.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
Childcare Assistant
Schweitzer United Methodist Church
Springfield , MO
10.2022 - Current
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Maintained organized and clean classroom and play areas.
- Responded promptly to incidents or emergencies according to established protocols.
- Provided safe, nurturing and stimulating environment for children.
- Developed positive relationships with parents and guardians to ensure their child's needs were met.
Restaurant Hostess
Texas Roadhouse
Springfield, MO
04.2024 - 07.2024
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Adhered to all safety regulations set forth by the restaurant management team.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Took reservations from patrons by phone or online.
Student Intern
Missouri State University
Springfield, MO
08.2022 - 05.2024
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Organized client meetings to provide project updates.
- Assisted in developing training materials for new employees.
- Provided administrative support, such as scheduling appointments, filing paperwork, and taking notes during meetings.
- Attended weekly team meetings and provided feedback on projects.
- Maintained positive working relationship with fellow staff and management.
- Prepared monthly calendar to manage online content across multiple platforms.
- Utilized social media management tools (e.g., Hootsuite, Buffer) to schedule posts, track engagement, and analyze performance.
- Employed storytelling for digital content and developed unique campaigns to promote brand engagement.
- Monitored customer comments on various social media channels and responded in a timely manner.
- Designed and edited promotional publications.
- Engaged with and responded to online audience through relevant comments.
- Ensured compliance with company policies when publishing content online.
Barista Shift Lead
Seven Brew
Memphis, TN
04.2023 - 01.2024
- Reviewed daily sales reports and provided feedback to management regarding any discrepancies or issues identified.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Resolved customer complaints with professionalism, ensuring a positive café experience.
- Explained goals and expectations required of trainees.
- Analyzed customer feedback data from surveys in order to identify areas needing improvement.
- Provided guidance and mentoring to junior baristas on techniques for making espresso-based beverages.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Monitored the performance of staff to ensure that quality standards were met.
Education
Bachelor of Science - Digital Film & Television Prod (BS)
Missouri State University
Springfield, MO05-2025
High School Diploma -
Arlington High School
Arlington, TNSkills
- Digital content creation
- Scriptwriting
- Project management
- Customer service
- Social media strategy
- Team collaboration
- Social media management
- Adaptability
- Hospitality and professionalism
Timeline
Barista
Cherry Pickers
10.2024 - Current
Restaurant Hostess
Texas Roadhouse
04.2024 - 07.2024
Barista Shift Lead
Seven Brew
04.2023 - 01.2024
Childcare Assistant
Schweitzer United Methodist Church
10.2022 - Current
Student Intern
Missouri State University
08.2022 - 05.2024
Bachelor of Science - Digital Film & Television Prod (BS)
Missouri State University
High School Diploma -
Arlington High School
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