Karen Arevalo
Pasadena,MD
Summary
Compassionate and dedicated healthcare professional with extensive experience at Brightview Columbia, specializing in treatment planning and patient safety. Proven ability to enhance patient satisfaction through ethical practice and individualized care. Skilled in maintaining privacy while delivering compassionate care, ensuring a safe and supportive environment for all patients.
Overview
19
19
years of professional experience
Work History
Resident Assisted
Brightview Columbia- Senior Independent Living, Assisted Living, Memory Care
11.2023 - Current
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Documented patient information and care activities in electronic health record.
Medical Assistant
PM Pediatrics Urgent Care
09.2019 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Empowered patients through education on self-management techniques for chronic conditions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
House Manager
AHRC
04.2012 - 05.2015
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
- Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
- Planned special events such as parties or family gatherings with attention to detail and organization.
- Fostered positive and productive working environment for all household staff through regular training and performance feedback.
- Trained and mentored new staff on cleaning and safety protocols.
- Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
Direct Support Professional
AHRC
04.2007 - 01.2012
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Assisted disabled clients to support independence and well-being.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Administered medication under supervision, ensuring adherence to healthcare plans.
Teaching Assistant
HASC
09.2006 - 08.2008
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Maintained safety and security by overseeing students in recess environments.
- Facilitated small group discussions to enhance students' critical thinking and problem-solving skills.
School Bus Driver
We Transport Inc
09.2006 - 09.2007
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Obeyed federal, NY and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Kept parents informed of schedule changes or other relevant updates through clear communication channels.
- Assisted students with boarding and exiting bus to reduce safety issues.
Education
No Degree - CNA/GNA
Baltimore City Community College
Baltimore, MD06-2023
No Degree - PHLEBOTOMY
New York Medical Career Training Center
New York, NY11-2018
Associate of Applied Science - Medical Assistance
Sanford–Brown
Garden City06-2011
Skills
- Ethical practice
- Cross-training expertise
- Compassionate care
- Patient safety
- Maintaining privacy
- Management
- Training material updates
- Staff supervision and delegation
Timeline
Resident Assisted
Brightview Columbia- Senior Independent Living, Assisted Living, Memory Care
11.2023 - Current
Medical Assistant
PM Pediatrics Urgent Care
09.2019 - Current
House Manager
AHRC
04.2012 - 05.2015
Direct Support Professional
AHRC
04.2007 - 01.2012
Teaching Assistant
HASC
09.2006 - 08.2008
School Bus Driver
We Transport Inc
09.2006 - 09.2007
No Degree - CNA/GNA
Baltimore City Community College
No Degree - PHLEBOTOMY
New York Medical Career Training Center
Associate of Applied Science - Medical Assistance
Sanford–Brown
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