Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
References
Timeline
Generic

Karen Young

Cottonwood Heights

Summary

Results-oriented sales expert specializing in customer relationship management and technical support. Demonstrates capacity to enhance sales growth through strategic problem-solving and in-depth product knowledge, leading to substantial revenue growth.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Utah & Idaho Outside LED Sales Representative

ESL Vision
Salt Lake City
05.2025 - 07.2025
  • Engaged customers to identify needs and recommend suitable products.
  • Demonstrated product features to enhance customer knowledge.
  • Resolved customer inquiries and issues promptly and professionally.
  • Cultivated key customer relationships to drive sales growth.
  • Generated new sales leads through cold calling and networking.
  • Conducted regular follow-ups with prospects to close deals efficiently.
  • Provided technical support for customers utilizing company products.
  • Organized client visits, presentations, and trade shows for product promotion.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Secured $14 million in sales and $7 million in profit across 9 years, contributing significantly to company profitability.
  • Generated over $1 million in sales by retrofitting outdoor lighting for IHC clinics and hospitals.
  • Collaborated with Salt Lake City Corp to retrofit lighting systems along the Jordan River trail, ensuring enhanced functionality and energy efficiency.
  • Collaborated with local distributors and contractors to retrofit multiple downtown parking lots.

Office Manager

Applied Intergration
Salt Lake City
10.2014 - 01.2015
  • Managed office supplies and inventory for efficient daily operations.
  • Assisted in onboarding new employees and providing training support to staff.
  • Coordinated office maintenance and repairs with external vendors.
  • Ensured seamless internal operations to maintain business efficiency.
  • Facilitated the successful negotiation of a lease agreement, ensuring compliance with company objectives and cost-effectiveness.
  • Negotiated a comprehensive healthcare plan for employees, enhancing benefits and cost efficiency.
  • Negotiated the return of misconfigured merchandise to Dell, saving the company from potential losses.

Inside Sales & Customer Service

Supreme Marketing
Salt Lake City
10.2006 - 10.2014
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Achieved an $850,000 sale of CFL lamps, coordinating delivery of 8 semi containers for a local alarm company.
  • Facilitated a $164,000 deal with Halliburton through strategic partnership with a northern Utah distributor.
  • Achieved a $50,000 sale of linear lamps to Boise School District, contributing to revenue growth.

Education

Some College (No Degree) - General Studies

Salt Lake Community College
Salt Lake City, UT

Skills

  • Customer relationship management
  • Product knowledge
  • Sales forecasting
  • Technical support
  • Cold calling
  • Territory management
  • Lead generation

Affiliations

  • I am an outdoor enthusiast, I like to spend my time in the outdoors, fishing, 4 wheeling and enjoying nature.
  • I have raised 3 wonderful successful children and have 3 beautiful granddaughters.

Certification

  • I worked closely with Rocky Mountain Power and the Wattsmart program to help the end users and distributors generate business and close deals.

References

References available upon request.

References

  • Mark Barton - Owner of Commercial Lighting Supply - 801-554-7654
  • Darrell Oswald - inside/outside sales manager of Commercial Lighting Supply - 801-209-5249
  • Chris Mumford - General Manager of LMS - Lighting Maintenance & Service - 801-597-2199
  • Jim Geurts - Outside Sales - Amos & Connors - Owner of Supreme Marketing - 801-792-2211

Timeline

Utah & Idaho Outside LED Sales Representative

ESL Vision
05.2025 - 07.2025

Office Manager

Applied Intergration
10.2014 - 01.2015

Inside Sales & Customer Service

Supreme Marketing
10.2006 - 10.2014

Some College (No Degree) - General Studies

Salt Lake Community College

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