Summary
Overview
Work History
Education
Skills
Timeline
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Karen Unger

Bradenton,FL

Summary

I was in Nursing for 30 years, doing many different kinds of Nursing and caring for and meeting many wonderful and some not so wonderful people along the way, but I loved every bit of it. I retired in 2017 when my husband and I moved to Mexico and moved back to the USA in 2022. Unfortunately, due to some health issues, I am unable to do hospital nursing anymore, but I am now happily looking to move on to my next new career.

Overview

27
27
years of professional experience

Work History

Food Delivery Driver

DoorDash
01.2024 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.

Retired

Retired
11.2017 - 01.2024
  • Retired and lived in Merida, Mexico.

Registered Nurse (RN)

AETNA Insurance
10.2009 - 10.2017
  • Worked in the Infertility Department for 8 years, doing customer service, review of Infertility medical records, issue authorizations for service
  • Worked 1 year in office and 7 years remotely
  • Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
  • Ensured compliance with industry regulations while providing exceptional service to diverse clientele base.
  • Received recognition for excellent customer service skills from supervisors resulting from consistent positive feedback received from clients.
  • Achieved performance targets by consistently meeting or exceeding key performance indicators for call handling metrics.

Registered Nurse (RN)

Kidspeace Child Psych Facility
08.2008 - 08.2009
  • Provided crisis intervention services to stabilize patients experiencing acute episodes of mental illness.
  • Actively participated in ongoing professional development opportunities to remain current on industry trends and advancements in child psychiatric nursing care delivery methods.
  • Worked as a Nurse Supervisor on a 8-11 year old Child Psych unit.
  • Maintained accurate and detailed patient records, ensuring confidentiality and HIPAA compliance at all times.
  • Performed thorough mental status examinations to inform diagnostic processes and ensure appropriate treatment plans were put into place.
  • Administered psychotropic medications accurately and monitored patients for potential side effects, promptly addressing any concerns or issues that arose.
  • Promoted a safe and therapeutic environment by monitoring patients for risk factors related to self-harm or aggression towards others.
  • Performed patient assessments to monitor expected response to medications and altering treatment plans.
  • Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
  • Responded to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff.

Registered Nurse (RN)

Penn State Hershey Medical Center
10.2006 - 08.2008
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Worked as a Medical/Surgical Float Nurse throughout all of hospital. (Med/Surg, Burn Unit, Step Down Trauma, Step Down Cardiac, Pediatrics, Adult Psychiatry, etc.)
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Streamlined medication administration processes for increased safety and accuracy during busy shifts.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.

Registered Nurse (RN)

Lehigh Valley Hospital-Cedar Crest
05.2000 - 10.2006
  • At LVH, I also worked as a Float Nurse, throughout the hospital, very similar to what I did at Penn State Hershey Medical Center
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
  • Monitored patient reactions to drugs and carefully documented findings.

Registered Nurse, Obstetrics & Newborn Nursery

Saint Luke's Hospital
10.1997 - 03.2000
  • Provided patient care and support, ensuring safety and comfort.
  • Administered medications as prescribed by physicians, maintaining a safe environment for both mother and newborn.
  • Collaborated with multidisciplinary teams to develop individualized care plans for high-risk pregnancies, optimizing maternal and fetal health outcomes.
  • Participated in ongoing professional development opportunities to stay current with best practices in obstetrical nursing care.
  • Promoted breastfeeding success by educating mothers on proper techniques, positions, and benefits for both baby and mom.
  • Ensured smooth transitions between shifts by effectively communicating pertinent patient information to incoming team members during handoffs.
  • Conducted comprehensive physical assessments and assisted with pain management.
  • Evaluated patient histories, complaints, and current symptoms.
  • Cared for newborns in the nursery, evaluating them soon after birth, bathing and feeding newborns, completing essential hearing testing, medicating as needed, assisting and teaching breast feeding and infant care.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.

Education

Associate of Applied Science - Nursing

Northampton County Area Community College
Bethlehem, PA
05.1986

Went 1 Year To ESU - Nursing

East Stroudsburg University of Pennsylvania
East Stroudsburg, PA
05.1983

Skills

  • Infant Care
  • Hospital Experience
  • Nursing
  • Vital Signs
  • Toddler Care
  • Medication Administration
  • Triage
  • Customer service
  • Problem-solving
  • Hardworking and responsible
  • Excellent communication
  • Time management

Timeline

Food Delivery Driver

DoorDash
01.2024 - Current

Retired

Retired
11.2017 - 01.2024

Registered Nurse (RN)

AETNA Insurance
10.2009 - 10.2017

Registered Nurse (RN)

Kidspeace Child Psych Facility
08.2008 - 08.2009

Registered Nurse (RN)

Penn State Hershey Medical Center
10.2006 - 08.2008

Registered Nurse (RN)

Lehigh Valley Hospital-Cedar Crest
05.2000 - 10.2006

Registered Nurse, Obstetrics & Newborn Nursery

Saint Luke's Hospital
10.1997 - 03.2000

Associate of Applied Science - Nursing

Northampton County Area Community College

Went 1 Year To ESU - Nursing

East Stroudsburg University of Pennsylvania

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Karen Unger