Karen Sthefania Corzo
Chicago,IL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Mini Bar Attendant
Seven C's (Trump International Hotel & Tower)
Chicago, IL
01.2024 - Current
- Assisted in stocking and replenishing of all beverages, snacks, and other items in the mini bar.
- Ensured that all food safety regulations were followed at all times.
- Provided friendly customer service to ensure guest satisfaction.
- Performed daily opening and closing procedures according to established guidelines.
- Discarded expired products according to company policies.
Food Runner
Seven C's (Trump International Hotel & Tower)
Chicago, IL
09.2023 - 12.2023
- Delivered food to guests in a timely manner while following safety protocols.
- Ensured that all orders were correct before leaving the kitchen area.
- Assisted servers in setting up tables for guests.
- Organized food orders and ensured accuracy of items served to customers.
Host
Ole Red Restaurant
Gatlinburg, TN
05.2023 - 08.2023
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
Line Cook
Ole Red Restaurant
Gatlinburg, TN
05.2023 - 08.2023
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Stocked and restocked kitchen supplies as needed.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
Facilitator
Activate
Gatlinburg, TN
05.2023 - 08.2023
- Greeted customers and provided information about the game room.
- Monitored customer play to ensure safety of all guests.
- Organized and stocked supplies used in the game room.
- Provided assistance with setting up special events within the game room.
Education
Business Administration -
Uniminuto
Bucaramanga, Colombia08-2022
Project Management Specialist -
Uniminuto
Bucaramanga, ColombiaSkills
- Adaptability
- Active Listening
- Effective Communication
- Interpersonal Skills
- Customer Service
- Service prioritization
- Positive and professional
- Warm and Friendly
- Problem-solving abilities
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Mini Bar Attendant
Seven C's (Trump International Hotel & Tower)
01.2024 - Current
Food Runner
Seven C's (Trump International Hotel & Tower)
09.2023 - 12.2023
Host
Ole Red Restaurant
05.2023 - 08.2023
Line Cook
Ole Red Restaurant
05.2023 - 08.2023
Facilitator
Activate
05.2023 - 08.2023
Business Administration -
Uniminuto
Project Management Specialist -
Uniminuto
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