Dynamic AR Specialist with a proven track record at Graphic Products, enhancing accounts receivable efficiency through process improvements and effective relationship building. Skilled in credit analysis and cash application, I excel in fostering client communication and collaboration, driving timely collections, and optimizing cash flow for sustained business success.
Overview
24
24
years of professional experience
Work History
AR Specialist
Graphic Products
04.2024 - Current
Analyzed trends in payment patterns and customer behavior, identifying opportunities for process enhancements that would improve overall AR performance.
Coordinated with internal departments when necessary, ensuring seamless handoff of customer requests while protecting company interests at all times.
Conducted periodic reviews of client credit limits, recommending adjustments based on payment history analysis and risk assessment factors.
Processed tax exempt certificates, coupons, and vendor credit inquiries.
AR Specialist
SFE Formerly Climax Portable Machining Tools
08.2022 - 04.2024
Analyzed, prepared, and issued chargeback notices for payment to prevent third-party collection agency involvement.
Conducted periodic reviews of client credit limits, recommending adjustments based on payment history analysis and risk assessment factors.
Processed tax exempt certificates, coupons, and vendor credit inquiries.
Improved accounts receivable efficiency by streamlining payment processing and invoice management.
Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Collaborated with sales teams to ensure proper documentation was provided for accurate invoicing and consistent revenue tracking.
Corporate Credit Specialist
Pendleton Woolen Mills
07.2021 - 03.2022
Developed effective relationships with customers, which helped improve overall payment processes.
Improved cash flow with diligent follow-up on overdue accounts and effective negotiation strategies.
Monitored appropriateness of credit limits on customers, making changes to realign operations with policies and targets.
Updated client accounts with new information and verified data for informed credit approvals.
Kept records of customers' charges and payments.
AR Specialist- Contract Position
Leatherman Tool Group Inc
11.2020 - 06.2021
Analyzed, prepared, and issued chargeback notices for payment to prevent third-party collection agency involvement.
Processed tax exempt certificates, coupons, and vendor credit inquiries.
Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Commercial Credit Specialist
Sunbelt Rentals
04.2019 - 05.2020
Increased customer satisfaction with timely response to inquiries, providing clear explanations on credit decisions and procedures.
Maintained strong relationships with clients to facilitate open communication channels, fostering trust and loyalty.
Negotiated favorable repayment terms during debt restructuring processes, minimizing loss exposure for the company.
Process Leins
Credit Analyst
Dr Martens AIrwair
06.2001 - 11.2015
Analyzed credit scores to determine borrowers' creditworthiness.
Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
Conducted financial review of customer lines of credit by assessing company financials and initiating credit application reviews.
Monitored credit accounts routinely to identify and mitigate issues and prevent losses.
Ensured compliance with internal policies and regulatory requirements through diligent documentation of all credit decisions.
Enhanced customer relationships through effective communication of complex financial information, contributing to loyalty and retention.
Improved overall portfolio quality, conducting regular reviews of existing accounts and recommending appropriate actions.
Collaborated with cross-functional teams for comprehensive client assessments, supporting informed decisionmaking.
Attended credit-related training and conferences to stay informed about industry trends and developments.
Worked in tandem with sales team and customers to negotiate payments and verify account reconciliations.
Collaborated with other teams to identify and mitigate risks impacting organization.
Mentored junior analysts, sharing best practices and fostering their professional development in credit analysis techniques.
Fostered culture of continuous improvement, encouraging innovation and efficiency in credit analysis techniques.
Education
No Degree - Business Administration And Management
PSU
Portland, OR
Skills
Payment tracking
Relationship building
Strong client relations skills
Client communication
ERP systems
Account reconciliation
Accounts receivable management
Credit analysis
Cash application
Month-end closing procedures
Dispute resolution
Research and due diligence
Collections management
Cross-functional team collaboration
Generally accepted accounting principles
Accomplishments
Documented and resolved billing issues for portal accounts. By Identifying which customers we were to bill via portal vs mailing hard copy invoices. Which led toto reductions in delinquencies by 40% within 6 months at my current job and over 60% within the first 4 months at Climax.
Timeline
AR Specialist
Graphic Products
04.2024 - Current
AR Specialist
SFE Formerly Climax Portable Machining Tools
08.2022 - 04.2024
Corporate Credit Specialist
Pendleton Woolen Mills
07.2021 - 03.2022
AR Specialist- Contract Position
Leatherman Tool Group Inc
11.2020 - 06.2021
Commercial Credit Specialist
Sunbelt Rentals
04.2019 - 05.2020
Credit Analyst
Dr Martens AIrwair
06.2001 - 11.2015
No Degree - Business Administration And Management
PSU
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