Kari Catlett
Colorado Springs,CO
Summary
Loan processing professional prepared to excel in results-driven environment. Proven track record in managing loan documentation and ensuring compliance with industry standards. Known for collaborative team efforts and ability to adapt to changing needs, leveraging organizational skills and customer service expertise.
Overview
11
11
years of professional experience
Work History
Loan Processor
Sutherland Global
01.2025 - Current
- Managed loan application processing to ensure compliance with regulatory standards and company policies.
- Reviewed and verified documentation for accuracy to expedite loan approvals and mitigate risk.
- Collaborated with underwriters to resolve discrepancies and enhance overall workflow efficiency.
- Monitored pipeline activities to prioritize tasks and maintain high levels of service quality.
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Oversaw final loan approval process by conducting thorough reviews of all necessary documentation and reports.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
- Handled any conditions sent from underwriting departments.
- Improved processing timelines, diligently tracking each loan's progress and identifying bottlenecks.
- Reviewed mortgage applications for accuracy and completeness, ensuring compliance with industry regulations.
Sr. Loan Processor
KBHS Home Loans, LLC
05.2021 - 12.2024
- Duties: Review loan applications for accuracy with borrowers, pull credit, run aus, calculate w-2 income, work with customers to collect required documentation for their loans, communicate effectively and clearly with MLOs and management. Provide weekly updates. Order appraisals. Understand guidelines (CONV, VA and FHA). Work with different loan types as needed. (non-qm, Jumbo, 2nd loans, Etc.) Familiar with: outlook, VA.gov, Orijin, FHA connection, Encompass, ybr, DU, LP, work number and more
- Remote
- Processed complex loan applications, ensuring compliance with regulatory standards and company policies.
- Collaborated with underwriters to resolve issues, facilitating timely loan approvals and disbursements.
- Mentored junior loan processors, enhancing team performance through training and best practice sharing.
- Evaluated credit reports and financial documents, assessing borrower eligibility for various loan products.
- Implemented effective communication strategies with clients to address inquiries and provide updates on loan status.
- Enhanced customer satisfaction with timely and accurate loan processing, maintaining clear communication throughout the process.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
Loan Processor
loanDepot
12.2020 - 05.2021
- Duties: Process loans from conditional approval to funding, Request documentation from clients for underwriting, provide weekly updates, run aus, pull credit, run fraud reports, and many more duties. Order appraisals. Understand guidelines(CONV, VA and FHA). Work with different loan types as needed. (non-qm, Jumbo, 2nd loans, Etc.)
Loan Processor
Affinity Mortgage Brokers- Osie inc
08.2016 - 11.2020
- Duties: Submitting mortgage loan applications to designated lenders, Process loans from beginning to end, Request documentation from clients for underwriting, order appraisals, and many other tasks. Familiar with: Point, DU, LP, Outlook, dropbox, adobe, and many lenders portals.
Leasing Consultant/Assistant Manager
Fir Tree Apartments- Comcap Management
05.2015 - 08.2016
- Duties: Show available units, Process Applications, handle resident complaints, write up notices/violations, provide excellent customer service, collect rental payments, and many other tasks. Familiar with one site, tax credit, and online payments.
Leasing Professional
The Retreat at Cheyenne Mountain- Greystar
03.2014 - 05.2015
- Duties: Give tours, File and fill out resident paper work, provide excellent customer service. Familiar with onsite, lead to lease, and bluemoon systems
Education
Associate - Automotive Technician
Intellitec College-Colorado Springs
Colorado Springs, CO08.2013
Bachelor's Degree - Business Management
National American University
01-2017
Skills
- Encompass
- Appraisals
- Mortgage loan software
- FHA
- Customer service
- Information verification
- Teamwork and collaboration
- File management
- Document review
- Loan servicing
- Deadline management
- Attention to detail
- Dedicated work ethic
- Application process management
- Calyx point
Timeline
Loan Processor
Sutherland Global
01.2025 - Current
Sr. Loan Processor
KBHS Home Loans, LLC
05.2021 - 12.2024
Loan Processor
loanDepot
12.2020 - 05.2021
Loan Processor
Affinity Mortgage Brokers- Osie inc
08.2016 - 11.2020
Leasing Consultant/Assistant Manager
Fir Tree Apartments- Comcap Management
05.2015 - 08.2016
Leasing Professional
The Retreat at Cheyenne Mountain- Greystar
03.2014 - 05.2015
Associate - Automotive Technician
Intellitec College-Colorado Springs
Bachelor's Degree - Business Management
National American University
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