Rodrigo Balderrama
Chandler,AZ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Loan Processor
Fairway Independent Mortgage Company
2021.03 - 2022.09
- Collected and review necessary documentation for all files, including borrower documentation and third-party documentation
- Review a file and communicate to LO within 48 hours of receiving application
- Collected outstanding conditions to meet with underwriting findings and worked file from start to finish.
Manager
Saav Rent a Car LLC
2019.11 - 2021.02
- In charge of developing business strategies and establishing key partnerships in order to increase overall rentals while expanding brand recognition
- Lead and coach team of 7 associates while implementing efficiency and instilling companies’ culture while increasing productivity.
Executive Mortgage Consultant
Titan Mutual Lending
2019.03 - 2019.09
- Dialing over 30 outbounds every day along with being on an inbound cue
- Established relationships with customers and helped them refinance or purchase their home from start to finish
- Not only sold the product but also wrote the application following government and agency guidelines ensuring loan would close and fund.
Manager
Saav Rent a Car LLC
2017.03 - 2018.12
- In charge of developing business strategies and establishing key partnerships in order to increase overall rentals while expanding brand recognition
- Lead and coach team of 7 associates while implementing efficiency and instilling companies’ culture while increasing productivity.
Loan Officer
2014.05 - 2016.12
- Winner of multiple awards including: Top 5 Banker of the month on numerous occasions and also Top 5 Banker of the quarter in the 1st quarter of 2016
- Working at Loan Depot I was able to expand my product knowledge mastering different programs such as DU Refi Plus and LP Open Access as well as FHA Streamline and purchase loans
- Attention to detail became a primary focus at Loan Depot making sure we close the loan within the allotted time frame (typically 30 – 60 days) while providing the client the highest level of service
- Reached Executive Banker status which allowed me to work remotely.
Mortgage Consultant
J.P. Morgan Chase
2011.11 - 2014.02
- Proven Top Performer in CD Mortgage Banking meeting and exceeding productivity goals on all levels
- Highly successful in both core refinance and (super streamline) finishing #1 in funding for 2013 and #3 for funding in 2012
- 2014 YTD Top Funder nationwide in Chase Refinance for 2014
- Featured in consumer highlights January 7, 2013
- Was on track for Leaders club by hitting the CSAT bonus twice in 2012 first year on the job
- Obtained “Exceeds Expectations” on Performance Review for 2012 and 2013
- I am dedicated to my job and take pride in my work and
- My motivation to win and be the best coupled with my strong work ethic make me one of the best MB’s in the building and a true asset on any team
- Able to manage a large volume of new and current customers at a time, keeping a personable relationship and actually obtaining repeat business and many referrals
- Strong focus and exceptional multitasking skills allow me to work at an accelerated speed which gives me a clear advantage over my peers.
Loss Mitigation leader
JP Morgan Chase
2011.07 - 2011.10
- Among the top 3% of the company on a month to month basis
- Employee of the month 3 times in 2011 and top performer 7 times in 2011
- Collected and evaluated loan documentation, conducted a detailed and analytical review of loan files in regards to borrowers’ income and asset information
- Based upon the evaluation, determined the best financial solution for the company and the borrower while adhering to state and federal laws and regulations
- Demonstrated a sense of urgency while being a great team player
- Created own system to make sure that I would be able to obtain the most closings I could each month maxing out my commission on a monthly basis.
Collections Specialist
JP Morgan Chase
2009.10 - 2011.06
- Reached number one spot in the company on the first month of the floor, collecting approximately $1,245,800 within 6 months of time
- Negotiated deals with customers, and worked with them to reduce delinquency and help them do the right thing by bringing their accounts current
- Handled inbound and outbound calls every day cultivating client relationships and educating customers on credit practices
- Helped lead my team from last place to first place in the company
- Reviewed and monitored past due balances
- Documented all contacts in detail in software applications.
Education
Bachelor of Science - Science - Political Science
Arizona State University
Tempe, AZ05.2007
Skills
- Application Preparation
- Encompass
- Government Lending
- Reading Comprehension
- Positive attitude and goal oriented
- Sales and collections call center experience
- Tech Savvy and proficient in Microsoft Excel, Word and Outlook
- Self-motivated, driven and focused
Languages
Spanish
Native or Bilingual
Timeline
Loan Processor
Fairway Independent Mortgage Company
2021.03 - 2022.09
Manager
Saav Rent a Car LLC
2019.11 - 2021.02
Executive Mortgage Consultant
Titan Mutual Lending
2019.03 - 2019.09
Manager
Saav Rent a Car LLC
2017.03 - 2018.12
Loan Officer
2014.05 - 2016.12
Mortgage Consultant
J.P. Morgan Chase
2011.11 - 2014.02
Loss Mitigation leader
JP Morgan Chase
2011.07 - 2011.10
Collections Specialist
JP Morgan Chase
2009.10 - 2011.06
Bachelor of Science - Science - Political Science
Arizona State University
Similar Profiles
Jerod RundeJerod Runde
Senior Mortgage Banker & Team Lead at Fairway Independent Mortgage CompanySenior Mortgage Banker & Team Lead at Fairway Independent Mortgage Company
Diana SalasDiana Salas
Loan Officer at Fairway Independent Mortgage Company - The Burr TeamLoan Officer at Fairway Independent Mortgage Company - The Burr Team
Diana DennisDiana Dennis
Closing /Funder at Movement Mortgage (Formally Fairway Independent Mortgage)Closing /Funder at Movement Mortgage (Formally Fairway Independent Mortgage)