Kari Giesing
California,MO
Summary
Multitasking Bankruptcy Specialist with eye on deadlines and commitment to building professional relationships with management, coworkers, attorneys, bankruptcy court personnel and trustees. Highly respectful employee with over 7 years of guaranteeing data integrity and confidentiality while handling customer calls with patience. Remaining composed in all types of difficult situations.
Overview
23
23
years of professional experience
Work History
Administrative Support Assistant
Department of Health And Senior Services
Jefferson City, MO
05.2024 - Current
- Optimized travel arrangements for executive staff members leading to significant time savings.
- Managed multiple calendars and schedules for executives, ensuring timely attendance at meetings and events.
- Assisted in budget management by tracking expenses, processing invoices, and reconciling accounts regularly.
- Developed strong relationships with clients through excellent customer service and prompt follow-ups on inquiries.
- Managed high volumes of incoming calls and emails, ensuring timely responses and accurate information dissemination.
- Consistently recognized for maintaining a professional demeanor and providing exceptional support to both colleagues and clients.
- Handled confidential information with discretion, maintaining trust among colleagues and clients alike.
- Provided exceptional customer service by addressing inquiries promptly and professionally, nurturing positive client relationships.
- Maintained a well-organized filing system for easy access to important documents, improving overall efficiency.
Legal Assistant
Wakefield & Associates Inc.
Jefferson City, MO
02.2022 - 05.2024
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
- Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.
Bankruptcy Specialist
Wakefield & Associates Inc.
Jefferson City, MO
02.2015 - Current
- Filed documents with bankruptcy courts within expected timeframes to prevent delays.
- Collaborated with attorneys and other legal personnel on bankruptcy documentation reviews, making necessary corrections.
- Developed professional relationships with bankruptcy attorneys, trustees, other legal counsel and bankruptcy court personnel.
- Consulted with manager on departmental policies and projects.
- Adhered to privacy laws to avert possible information breaches and protect consumer's data.
- Recorded consumer data and correspondence in company's computer system (Cyclone)
- Answered telephone calls and email messages within 2 hour period.
- Reviewed case files and recorded case updates in consumer's account
- Handled electronic/paper bankruptcy court filings
- Filed proof of claims in all bankruptcy court divisions by state.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Coached new employees on administrative procedures, company policies and performance standards.
- Data entry new business accounts.
Administrative Assistant
Berlin Wheeler, Inc. (Wakefield Purchased 2015)
Jefferson City, MO
06.2012 - 02.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Sorted and distributed office mail and recorded incoming shipments.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Received payments and issued receipts to all walk in consumers.
- Recorded client/consumer correspondence in company computer system (AS400/REMEX).
Customer Service/Dish Washer
Pizza Hut
Jefferson City, MO
12.2010 - 06.2012
- Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
- Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
- Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
- Paid close attention to all instructions from supervisor and completed tasks on time.
- Oversaw incoming deliveries, including unboxing supplies, shelving stock and rotating items.
Behavioral Foster Parent
Cole County Children's Division
Jefferson City, MO
05.2003 - 09.2014
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe home environment.
Childcare Teacher
Learning Connection Child Care Center
Jefferson City, MO
08.2003 - 09.2007
- Organized small groups of children while transitioning to and from outdoor play.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Instructed children in health and personal habits, such as eating, resting and toileting.
- Promoted sensory development by providing access to different textures.
- Monitored students' academic, social and emotional progress and recorded in individual files.
- Developed age-appropriate activities and programs for children one to two years old
Education
High School Diploma -
North Callaway High School
Kingdom City, MO05.1995
Skills
- Task Prioritization
- Customer Service
- Data Confidentiality
- Proofreading and Editing
- Team Building
- Strong work ethic
- Problem Solving/Positive thinking
- Knowledge in Microsoft Office and Excel
Timeline
Administrative Support Assistant
Department of Health And Senior Services
05.2024 - Current
Legal Assistant
Wakefield & Associates Inc.
02.2022 - 05.2024
Bankruptcy Specialist
Wakefield & Associates Inc.
02.2015 - Current
Administrative Assistant
Berlin Wheeler, Inc. (Wakefield Purchased 2015)
06.2012 - 02.2015
Customer Service/Dish Washer
Pizza Hut
12.2010 - 06.2012
Childcare Teacher
Learning Connection Child Care Center
08.2003 - 09.2007
Behavioral Foster Parent
Cole County Children's Division
05.2003 - 09.2014
High School Diploma -
North Callaway High School