Kari Gwaltney
Maples Bar & Bistro
Fenton,MI
26
years of professional experience
Server and bartender with a strong hospitality background in prompt table service, guest engagement, and calm problem-solving. Handles accurate POS orders, cash transactions, and busy dining room shifts while working closely with kitchen and bar teams to support smooth service and guest satisfaction.
Work History
Server/Bartender
11 Months- - Served guests in Maples Bar & Bistro dining room with prompt, friendly table service.
- - Presented menus, explained specials, and guided guests through food and beverage selections.
- - Entered accurate food and drink orders through point-of-sale system.
- - Checked guest satisfaction and resolved concerns with calm, professional communication.
Server
3 Years 2 Months- Provided exceptional customer service by addressing guest inquiries and ensuring satisfaction.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in setting up and breaking down events, ensuring efficient service flow.
Server
1 Year 4 Months- Supported team members by communicating effectively and fostering a positive work environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Bartender
4 Years 2 Months- Crafted and served a variety of cocktails and beverages to enhance guest experience.
- Managed inventory levels and restocked supplies to maintain operational efficiency.
- Trained new bartenders on drink preparation techniques and customer service standards.
- Implemented streamlined processes for order taking and service delivery during peak hours.
Server/Bartender
7 Years 6 Months- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Trained and mentored new staff on menu items and service protocols.
- Managed multiple tables efficiently during peak hours, maintaining high service standards.
- Collaborated with kitchen staff to ensure timely food preparation and accurate orders.
Education
Associate of Arts - Cosmetology
Associate of Science - Legal Secretary
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Team collaboration
POS system
Food and drink knowledge
Timeline
Server/Bartender
Maples Bar & Bistro
11.2025 - CurrentRead More
Server
BrickStreet
07.2022 - 09.2025Read More
Server
Holly Hotel
03.2021 - 07.2022Read More
Bartender
Waldenwoods Resort
01.2017 - 03.2021Read More
Server/Bartender
The Fenton Hotel
01.2001 - 07.2008Read More
Charles Stewart Mott Community College
Associate of Arts from Cosmetology
Read More
Charles Stewart Mott Community College
Associate of Science from Legal Secretary
Read More